Problem connecting to the internet window 7

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wireless
 
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The computer works at home and at several places, unable to go online at a recent meeting where everyone was online.
 
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Hi,

Jessica here from Albama. As I have seen your comments but i have a querry here also because I bought a new laptop Toshiba Satellite A500/02J and install window 7 , 64 bit.
The problem is that when it is time to automatically update window 7, the message "window could not check for update" comes up- code 8024402F- "window encounter unkown error".

How can I fix this?
Thanks
Jessica

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