As you may have guessed, I have a problem:
I have with me an Acer Aspire 5349 laptop that belongs to my uncle's chick's friend. He asked me to help him fix the computer; while I did not get full details on how it happened, this is the problem:
-> The laptop some sort of virus (or worm) that seems to have started the problem*
-> When starting up, the laptop easily passes the BIOS POST test (I believe it comes before the OS choice menu) but when the OS menu should pop up (intially had a 3 second timer I changed to 10 but alas to no avail) it instantly flashes away followed by a black screen and more than (at least) 10 beeps, thereafter it shows the Vista loading screen, boots into Vista but then makes the error sound you get when you press random keys (or sth like that) and opens Welcome Center screen and (just to make life more difficult) for a certain period of time, or until you use the arrow keys, opening the start menu instantly opens Documents and attempting to hover the cursor over any folder automatically opens it.
I need to figure out a way to possibly save some of the data (like movies, music, etc. since they are saved on a separate partition, not on Boot partition), completely wipe Windows, reinstall it and get on with my life
Any (helpful) advice/comments is gladly accepted
P.S. Not sure if the laptop is possessed or trolling...
I have with me an Acer Aspire 5349 laptop that belongs to my uncle's chick's friend. He asked me to help him fix the computer; while I did not get full details on how it happened, this is the problem:
-> The laptop some sort of virus (or worm) that seems to have started the problem*
-> When starting up, the laptop easily passes the BIOS POST test (I believe it comes before the OS choice menu) but when the OS menu should pop up (intially had a 3 second timer I changed to 10 but alas to no avail) it instantly flashes away followed by a black screen and more than (at least) 10 beeps, thereafter it shows the Vista loading screen, boots into Vista but then makes the error sound you get when you press random keys (or sth like that) and opens Welcome Center screen and (just to make life more difficult) for a certain period of time, or until you use the arrow keys, opening the start menu instantly opens Documents and attempting to hover the cursor over any folder automatically opens it.
I need to figure out a way to possibly save some of the data (like movies, music, etc. since they are saved on a separate partition, not on Boot partition), completely wipe Windows, reinstall it and get on with my life
Any (helpful) advice/comments is gladly accepted
P.S. Not sure if the laptop is possessed or trolling...