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Laptop only loads bios

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March 12, 2013 10:58:38 PM

Hi everyone im having a major issue ive just tried to turn my laptop on and it wont load past bios, which is strange as it worked fine 12 hours ago when i used it last. Can someone please help

More about : laptop loads bios

a b D Laptop
a b V Motherboard
March 12, 2013 11:41:07 PM

HDD problem? Can you 'see' it in BIOS?
March 13, 2013 2:53:50 AM

Hi dodger, no i cant see it in bios all i can see is the disc drive
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a b D Laptop
a b V Motherboard
March 13, 2013 3:11:03 AM

Staylor90 said:
Hi dodger, no i cant see it in bios all i can see is the disc drive


Sounding like you need a new drive. Check BIOS to see what settings you have for SATA, just in case something changed. Toggle IDE or AHCI mode if available. (probably not, most laptop BIOS not that sophisticated...)
March 13, 2013 3:20:54 AM

dodger46 said:
Staylor90 said:
Hi dodger, no i cant see it in bios all i can see is the disc drive


Sounding like you need a new drive. Check BIOS to see what settings you have for SATA, just in case something changed. Toggle IDE or AHCI mode if available. (probably not, most laptop BIOS not that sophisticated...)



All i have for sata is sata port 1 not installed sata port 2 tsstcorp cddvddw sn-208bb

An all i have for ahci is ahci mode control which i can change from auto to manual

March 13, 2013 5:06:22 AM

You're HDD has most likely burned out, it's that or your socket and you should pray it's the former else you'll need a new laptop entirely.
March 13, 2013 5:40:20 AM

genz said:
You're HDD has most likely burned out, it's that or your socket and you should pray it's the former else you'll need a new laptop entirely.


Are you sure. the laptops only 3 months old

March 13, 2013 6:34:57 AM

Staylor90 said:
genz said:
You're HDD has most likely burned out, it's that or your socket and you should pray it's the former else you'll need a new laptop entirely.


Are you sure. the laptops only 3 months old



Some machines fail before they even get to your door, some fail after the first week. It's the nature of a mechanical disk, all things of a mechanical nature fail, sometimes very quickly. It also depends on the conditions. For example if you keep your machine on 24/7 and you have power settings set to high performance mode in Windows your Hard Drive will build heat. Same if you usually sit it on surfaces like duvets which absorb heat (staying warm for long periods) and often block the ports. If your Hard Drive is sitting in a space that's over 40C then it will fail far faster than if it was sitting at room temperature.

Laptops are especially susceptible to this as they are built to use as little space together and as a result they often have frankly inadequate cooling as a result. Hard Drives are very overlooked as a good bath will still run for a year or two when far over safe temperature.

Your best bet to eliminate the HDD as a problem (but not the socket), is to find a desktop PC hard drive and a sata cable and see if it will pass POST with that connected to the SATA port. Use Youtube to find a guide to open your Laptop safely, but remember this will most likely break the seal and invalidate your warranty, so if you still have some sort of guarantee just RMA it.
a b D Laptop
a b V Motherboard
March 13, 2013 6:35:33 AM

Staylor90 said:
genz said:
You're HDD has most likely burned out, it's that or your socket and you should pray it's the former else you'll need a new laptop entirely.


Are you sure. the laptops only 3 months old


Not uncommon for an HDD to fail in so short a time, it will still be under warranty, so claim for a new one from the Manufacturer. They should provide you with a new drive and Installation disks, or get you to return it for repair if you're not confident in doing it yourself. Only advantage of DIY is it's a lot quicker!

a b V Motherboard
March 13, 2013 10:59:17 AM

All you have to do is go into BIOS then Save and Exit, you don't need to make any changes but you could check that the Time & date is correct while you are there.

Usually, with some latops (and Pc's) if ther has been any removal or changing of anything like the battery, ram, or hard drive, the bios needs a manual update Save.
March 13, 2013 5:30:18 PM

TenPc said:
All you have to do is go into BIOS then Save and Exit, you don't need to make any changes but you could check that the Time & date is correct while you are there.

Usually, with some latops (and Pc's) if ther has been any removal or changing of anything like the battery, ram, or hard drive, the bios needs a manual update Save.


Read the posts, he's already been into BIOS. :) 
a b V Motherboard
March 13, 2013 9:36:32 PM

@genz - but did he Save and Exit? Probably not.
"Usually, with some latops (and Pc's) if there has been any removal or changing of anything like the battery, ram, or hard drive, the bios needs a manual update Save."
March 13, 2013 9:50:26 PM

This is all good information from the other people, but you may want to make sure the plug just didn't come loose before you go out buying a new hard drive and OS. I just didn't see any mention of this most obvious step...
a b D Laptop
a b V Motherboard
March 13, 2013 10:23:15 PM

Botnus said:
This is all good information from the other people, but you may want to make sure the plug just didn't come loose before you go out buying a new hard drive and OS. I just didn't see any mention of this most obvious step...

Laptop HDDs tend to be fitted with caddies which are then screwed to the Laptop base, so highly unlikely. Most manufacturers will get the unit returned to base for repair, but will supply replacement HDD if asked, with an Installation Disk to re-install Windows... Meanwhile it wouldn't do any harm to remove the HDD cover and check the connection just in case!

March 14, 2013 1:34:29 AM

dodger46 said:
Botnus said:
This is all good information from the other people, but you may want to make sure the plug just didn't come loose before you go out buying a new hard drive and OS. I just didn't see any mention of this most obvious step...

Laptop HDDs tend to be fitted with caddies which are then screwed to the Laptop base, so highly unlikely. Most manufacturers will get the unit returned to base for repair, but will supply replacement HDD if asked, with an Installation Disk to re-install Windows... Meanwhile it wouldn't do any harm to remove the HDD cover and check the connection just in case!


I'm just saying... I've had some fellow techs full-out replace laptops before only to find out it was something as trivial as an unplugged hard drive, as unlikely as it seems.
March 14, 2013 2:51:16 AM

TenPc said:
All you have to do is go into BIOS then Save and Exit, you don't need to make any changes but you could check that the Time & date is correct while you are there.

Usually, with some latops (and Pc's) if ther has been any removal or changing of anything like the battery, ram, or hard drive, the bios needs a manual update Save.



Ive not changed anything an i have saved an exited bios but fhen bios just reloads automatically

March 14, 2013 2:53:23 AM

Botnus said:
dodger46 said:
Botnus said:
This is all good information from the other people, but you may want to make sure the plug just didn't come loose before you go out buying a new hard drive and OS. I just didn't see any mention of this most obvious step...

Laptop HDDs tend to be fitted with caddies which are then screwed to the Laptop base, so highly unlikely. Most manufacturers will get the unit returned to base for repair, but will supply replacement HDD if asked, with an Installation Disk to re-install Windows... Meanwhile it wouldn't do any harm to remove the HDD cover and check the connection just in case!


I'm just saying... I've had some fellow techs full-out replace laptops before only to find out it was something as trivial as an unplugged hard drive, as unlikely as it seems.


I havent opened the laptop up yet but i will be doing this later just incase i will report back the results later
!