windows 7 suddenly auto restart

kenshins

Distinguished
Sep 25, 2011
6
0
18,520
I'm running on windows 7 ultimate . Been using it for 1-2yrs now .
Problem suddenly happen 1 week back .
Computer auto restarts for no apparent reason.
Error code as below.
Hope someone could help me out .
Thanks in advance !!

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8008BEE290
BCP2: FFFFF88010AFDAE4
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\031413-17752-01.dmp
C:\Users\Sarah\AppData\Local\Temp\WER-39499-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
 
Solution
From the two links below it appears to be video related as either a driver or hardware issue.
http://answers.microsoft.com/en-us/windows/forum/windows_7-system/blue-screen-bccode-116/70bda113-799b-4b9d-ae50-ca570136e7f8
http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/how-to-fix-bsod-bccode-116-after-recent-windows-7/16a2c504-c6c5-43f9-b041-e80b68f59ab5
Do you know if there have been any updates to the system just prior to this happening (either through Windows Update or an update to your video driver)?

These links may also help:
http://answers.microsoft.com/en-us/windows/forum/windows_7-system/problem-event-name-blue-screen-locale-id1033/e8cf8bb8-341f-40b8-a158-92b3619ca42d
http://answers.microsoft.com/en-us/windows/forum/windows_7-system/blue-screen-locale-id-1033-bccode-116/4159b85e-19e4-42d7-8541-96f8c3b1baec

One suggestion is to try this:
a. Right click Computer.
b. Click on Properties.
c. Advanced System Settings.
d. Advanced Tab.
e. Startup and Recovery Settings.
f. Uncheck Automatically restart.
 

kenshins

Distinguished
Sep 25, 2011
6
0
18,520


Thanks mate. I actually opened up my CPU , wiped the dust (which is ALOT LOL) , and i saw the fan on my video card is not working properly . So took it out and re-screwed it back & so far so good , no restart . Fingers crossed X.X
 
Solution