Can't decide if I should RMA mobo

gloo69

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Dec 26, 2012
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I've been having a few problems with my motherboard usb. When my pc goes to sleep for a period of time I can't wake it up with my mouse and I have it set to where its able to do so. It completely turns it off a long with my keyboard and I have to unplug it and restart my pc for it to recognize it. My motherboard is an asus maximus v formula.
 
Solution
I don't own the Maximus V Formula but on my own Z77 mobo there's a setting in the BIOS for allowing or disallowing the USB devices to wake the computer from S5 sleep state. You might want to dig through your BIOS settings to see if you have something similar and then enable the USB wake feature.

s3anister

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May 18, 2006
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I don't own the Maximus V Formula but on my own Z77 mobo there's a setting in the BIOS for allowing or disallowing the USB devices to wake the computer from S5 sleep state. You might want to dig through your BIOS settings to see if you have something similar and then enable the USB wake feature.
 
Solution

gloo69

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Dec 26, 2012
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I tried looking for that option but I could not find it. I was able to wake my computer up right now from s3 and I highly doubt its the usb ports as everything works fine when the pc is running and I've had no problems with anything. I'll maybe wait and see a few more days and see if anything acts up and if it does then I'll rma it. How do you change the sleep setting in windows 7 by the way?
 

s3anister

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May 18, 2006
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I'm not suggesting that it's your USB ports even though technically it's possible that the USB controller in your PCH is faulty; computers are exceptionally complex machines, just because everything seems fine while it's first turned on and running doesn't mean that problems don't exist.

Here's an article on how Intel is having USB issues with Haswell pertaining to wake from sleep USB events (much like yourself): it'd be a good read for you: http://www.tomshardware.com/news/Haswell-USB-3.0-S3-Sleep-Mode-Tick-Tock-Lynx-Point,21335.html

Like I said though, you should have settings pertaining to S3/S4/S5 sleep states and usually "wake on USB" is one of the configurable settings even on the most basic of Motherboards. I'd suggest calling ASUS so they can help you through your problem and if it turns out that you do have faulty hardware then you'd already be on the fast track to an RMA.

Edit: All of the sleep and power settings are directly available from Control Panel > Power Options. You should be able to enable or disable certain sleep functions from there if they're enabled in the BIOS.