dvd reader not detected

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ungovernable

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Apr 14, 2011
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My blu-ray dvd reader is not detected under Windows 8.
I have tried the same blu-ray dvd reader on another computer that is running Windows 7 and it is correctly working.

- It is detected in BIOS
- Works with Win7 but not Win8
- Can hear it spinning when windows starts
- Can open and close the tray
- Tried different SATA ports
- Tried different SATA cables

Biostar Motherboard TA75M+
ASUS BC-12B1ST Internal 12X Blu-Ray Reader & 16X DVD Writer Combo Drive OEM
 
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mitchwong

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Oct 4, 2013
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Manually fix corrupted registry entries

NoteTo use this method, you must be logged on to Windows as an administrator. If you need help verifying that you are an administrator, go to http://support.microsoft.com/gp/admin



Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756

How to back up and restore the registry in Windows
This problem may be caused by two Windows registry entries that have become corrupted. To use Registry Editor to delete the corrupted Registry entries, follow these steps:1.Press the Windows logo key+R to open the Run dialog box.
2.Type regedit in the Run dialog box, then press Enter. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow
3.In the navigation pane, locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

4.In the right pane, click UpperFilters.

Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 7.
5.On the Edit menu, click Delete.
6.When you are prompted to confirm the deletion, click Yes.
7.In the right pane, click LowerFilters.

Note If you do not see the LowerFilters registry entry, go to Method 4.
8.On the Edit menu, click Delete.
9.When you are prompted to confirm the deletion, click Yes.
10.Exit Registry Editor.
11.Restart the computer.
 
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Harry Matharoo

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Oct 9, 2013
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10,510



Ok.. I have tried everything from this forum and others and nothing helped. So I came up with my own solution. Here it goes:

Go to registry as mentioned above and go under above HKEY.... now here is the trick
I did not find Upperfilters or LowerFilters but I did find something missing (Installer32) string. I have another computer (Win 7) I checked same HKEY under Windows 7 and found that my Windows 8 does not have Installer32 string.
How to insert new string:
1. Click on {4D36E965-E325-11CE-BFC1-08002BE10318}
2. Go to right pane and right click>New>String Value
3. Name it Installer32
4. Right click on Installer32>Modify..
5. Under Value data type storprop.dll,DvdClassInstaller
6. Click OK
7. Reboot Your Machine
8. Now you will be able to see the DVD drive without any trouble.
 
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metafizx

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Feb 1, 2006
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18,510


Confirming that this worked perfectly with Windows 10.
New ASUS laptop did not show DVD drive as a device in Computer.
Followed the steps above and rebooted. Voila! DVD working now.

Wonder why this happens ?

 
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A

Alex_292

Commendable
Oct 8, 2016
1
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1,510


This worked for me. Thanks! (running windows 8.1)
 
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