Fault Drives? Please advise

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user28

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Mar 15, 2013
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I had a Kingston 64 GB SSD Model-SV100S264G running as boot drive for windows 8. This is connected to SATA 1 of my mother board. I had another conventional hard drive of Seagate (160 GB) connected to SATA 2. Both the drives SMART status is showing as OK. But Crystal Disk info is showing some details which are worrying me.
For the ssd it is showing Bad block count details as below

----------------------------------------------------------------------------
CrystalDiskInfo 5.4.2 (C) 2008-2013 hiyohiyo
Crystal Dew World : http://crystalmark.info/
----------------------------------------------------------------------------

OS : Windows 8 [6.2 Build 9200] (x64)
Date : 2013/03/15 9:45:20

-- Controller Map ----------------------------------------------------------
- ATA Channel 0 (0) [ATA]
- ATA Channel 1 (1) [ATA]
+ Standard SATA AHCI Controller [ATA]
- KINGSTON SV100S264G
- Optiarc DVD RW AD-7240S
- ST3160215AS
- ATAPI iHAS124 B
+ Standard Dual Channel PCI IDE Controller [ATA]
- ATA Channel 0 (0)
- ATA Channel 1 (1)
- Microsoft Storage Spaces Controller [SCSI]

-- Disk List ---------------------------------------------------------------
(1) KINGSTON SV100S264G : 64.0 GB [0/2/0, pd1] - jm
(2) ST3160215AS : 160.0 GB [1/2/0, pd1] - st

----------------------------------------------------------------------------
(1) KINGSTON SV100S264G
----------------------------------------------------------------------------
Model : KINGSTON SV100S264G
Firmware : D110225a
Serial Number : 64GB20013040
Disk Size : 64.0 GB (8.4/64.0/64.0)
Buffer Size : Unknown
Queue Depth : 32
# of Sectors : 125045424
Rotation Rate : ---- (SSD)
Interface : Serial ATA
Major Version : ATA8-ACS
Minor Version : ----
Transfer Mode : SATA/300
Power On Hours : 15 hours
Power On Count : 67 count
Temparature : 46 C (114 F)
Health Status : Good (100 %)
Features : S.M.A.R.T., APM, 48bit LBA, NCQ, TRIM
APM Level : 0000h [OFF]
AAM Level : ----

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 100 100 _50 000000000000 Read Error Rate
02 100 100 _50 000000000000 Throughput Performance
03 100 100 _50 000000000000 Spin-Up Time
05 100 100 _50 000000000000 Reallocated Sectors Count
07 100 100 _50 000000000000 Seek Error Rate
08 100 100 _50 000000000000 Seek Time Performance
09 100 100 __0 00000000000F Power-On Hours
0A 100 100 _50 000000000000 Spin Retry Count
0C 100 100 __0 000000000043 Power Cycle Count
A8 100 100 __0 000000000000 SATA PHY Error Count
AF 100 100 _10 000000000000 Bad Cluster Table Count (ECC Fail Count)
C0 100 100 __0 000000000000 Unexpected Power Loss Count
C2 _46 100 _20 002E001F002E Temperature
C5 100 100 __0 000000000000 Current Pending Sector Count
F0 100 100 _50 000000000000 Unknown
AA 100 100 _10 000000220000 Bad Block Count
AD 100 100 __0 000207770031 Erase Count


====
and this is for the seagate HDD and two columns are showing in yellow. Current pending sector count and Uncorrectable sector count.

------------------------------
(2) ST3160215AS
----------------------------------------------------------------------------
Model : ST3160215AS
Firmware : 3.AAD
Serial Number : 6RX5SZ7P
Disk Size : 160.0 GB (8.4/137.4/160.0)
Buffer Size : 2048 KB
Queue Depth : 32
# of Sectors : 312579695
Rotation Rate : Unknown
Interface : Serial ATA
Major Version : ATA/ATAPI-7
Minor Version : ----
Transfer Mode : SATA/300
Power On Hours : 2764 hours
Power On Count : 3039 count
Temparature : 42 C (107 F)
Health Status : Good
Features : S.M.A.R.T., 48bit LBA, NCQ
APM Level : ----
AAM Level : ----

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 118 _99 __6 00000A23A10E Read Error Rate
03 _98 _97 __0 000000000000 Spin-Up Time
04 _98 _98 _20 000000000BEA Start/Stop Count
05 100 100 _36 000000000000 Reallocated Sectors Count
07 _80 _60 _30 000006339267 Seek Error Rate
09 _97 _97 __0 000000000ACC Power-On Hours
0A 100 100 _97 000000000000 Spin Retry Count
0C _98 _98 _20 000000000BDF Power Cycle Count
BB _56 _56 __0 00000000002C Reported Uncorrectable Errors
BD 100 100 __0 000000000000 High Fly Writes
BE _58 _50 _45 00002A1F002A Airflow Temperature
C2 _42 _50 __0 00180000002A Temperature
C3 _87 _72 __0 00000BEEB940 Hardware ECC recovered
C5 __1 __1 __0 0000FFFFFFFF Current Pending Sector Count
C6 __1 __1 __0 0000FFFFFFFF Uncorrectable Sector Count
C7 200 200 __0 000000000003 UltraDMA CRC Error Count
C8 100 253 __0 000000000000 Write Error Rate
CA _92 245 __0 000000000008 Data Address Mark Error

===
Both the drives are still in warranty. Should i return the drives and get a replacement?
Please advise.
 
Solution
TenPc
Bad block count might refer to the similar problem with disk drives, the bad sector. SSD don't have moving parts however they do have memory chips that do become corrupted after a while, especially if you format or use Windws Defrag as both those options are not suited to SSD drives.

CRC infers a memory storage area of the hdd is in fault.

If you have the option to RMA then do it.
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TenPc

TenPc

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Jul 11, 2012
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Bad block count might refer to the similar problem with disk drives, the bad sector. SSD don't have moving parts however they do have memory chips that do become corrupted after a while, especially if you format or use Windws Defrag as both those options are not suited to SSD drives.

CRC infers a memory storage area of the hdd is in fault.

If you have the option to RMA then do it.
 
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user28

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Mar 15, 2013
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Thank you for your reply. But unfortunately that did not fix. Since both the drives are in warranty, I sent them for replacement.
 
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user28

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Mar 15, 2013
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Yes I had sent them for the RMA. That seems to be the best option since both the drives are in warranty.
 
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user28

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Mar 15, 2013
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Seagate was quick in replacing the drive. They gave me a replacement in 3 days. Kingston was worst. They took 24 days and a lot of emails to replace the SSD drive. Vowed that I will never buy a kingston product again.
 
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TenPc

TenPc

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Jul 11, 2012
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Just don't have both hdd's on the same cable line, if possible, they may be powered with different requirements and that does impact slightly on their performance (with each other).
If they are both the same voltage amp then having them on the same cable line (from PSU) is fine.
Try to also have other devices like CD/DVD drive on its own cable line.
Basically, you need a PSU with lots of cable lines, I supoose.
Try to only have one brand manufacturer for your hdd's.
 
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