Hi, check for viruses,
My bad, im getting 5.34 mbps down and 0.4 up, but still it is frustrating that it takes so long to download large games and things like that -__
Do a test on speedtest.net to see what your getting.
BTW 500 kb/s is pretty slow, fast internet in America is at least 10 mbps for about 50 $ / month
High speed internet has to be at least 5 mbps or is considered intermediate.
I can't find your internet service provider as telekom only thing close is apex telecom
on there, if you got Direct((ADSL2+))
Plans Gigante 1000 GB 512 kbps $ 159.95 Signup ==> your are getting shated, yes you got 1000 gb download but 512 kbps is really slow and in if you download 24/7 for a month, I doubt you can even reach 1000 gb
For $150 you should have at least 50 mbps