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entire top half of laptop (screen, backlight, webcam and mic) not working

  • Webcams
  • Hewlett Packard
  • Laptop Screen
  • Components
Last response: in Components
March 17, 2013 1:05:44 PM

i ordered a laptop (HP dv4-2045dx) from amazon recently and it was used, so I expected there to be some minor problems maybe but I expected that it wouldn't have any major problems because there were none listed. But I noticed when first booting it up that it didn't display on the screen so I hooked it up to my hdmi and it showed up, I thought it might be just the backlight and screen which I would replace later but now I was trying it again and noticed that neither the webcam nor the microphone work either, basically everything on the top half doesn't work and I don't know what to do. Can anybody help?

More about : entire top half laptop screen backlight webcam mic working

a b α HP
March 17, 2013 1:10:50 PM

Hi :) 

Return it....

All the best Brett :) 
March 17, 2013 2:00:30 PM

assuming that its still in the RMA period for Amazon, RMA it pronto.