I continue to follow all the protocols above - got it clean again, booted, then did search for avg - 340 items - screenshots to word doc. is there a way I can email screenshots, as I can't copy and past the word doc or pdf with the screenshots here. Here is belarc of my cmptr- note AVG Secure Search - ToolbarU Application Version 15, 2, 0, 5
Operating System System Model
Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
Install Language: English (United States)
System Locale: English (United States)
Installed: 1/1/2012 12:52:58 PM Dell Inc. Inspiron 530
System Service Tag: 9X35KH1 (support for this PC)
Chassis Serial Number: 9X35KH1
Enclosure Type: Desktop
Processor a Main Circuit Board b
3.00 gigahertz Intel Core2 Quad
64 kilobyte primary memory cache
6144 kilobyte secondary memory cache
64-bit ready
Multi-core (4 total)
Not hyper-threaded Board: Dell Inc. 0FM586
Serial Number: ..CN7360487N03ZB.
Bus Clock: 333 megahertz
BIOS: Dell Inc. 1.0.18 02/24/2009
Drives Memory Modules c,d
1600.30 Gigabytes Usable Hard Drive Capacity
1374.35 Gigabytes Hard Drive Free Space
ATAPI iHES112 3 ATA Device [Optical drive]
Seagate Expansion USB Device [Hard drive] (1000.20 GB) -- drive 1, s/n NA4GBJGS
WDC WD6000HLHX-01JJPV0 [Hard drive] (600.13 GB) -- drive 0, s/n WD-WX81E81AHMZ1, rev 04.05G04, SMART Status: Healthy 8192 Megabytes Usable Installed Memory
Slot 'DIMM1' has 2048 MB
Slot 'DIMM2' has 2048 MB
Slot 'DIMM3' has 2048 MB
Slot 'DIMM4' has 2048 MB
Local Drive Volumes
c: (NTFS on drive 0) * 600.10 GB 541.71 GB free
f: (NTFS on drive 1) 1000.20 GB 832.64 GB free
* Operating System is installed on c:
Network Drives
None discovered
Users (mouse over user name for details) Printers
local user accounts last logon
serenity 6/13/2013 4:56:27 PM (admin)
local system accounts
Administrator 11/20/2010 10:47:20 PM (admin)
Guest never
HomeGroupUser$ never
DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
Brother MFC-J425W Printer on WSD-6812fcda-4ac9-48d2-91de-a6aba49b07dc.0066
Brother MFC-J435W Printer on LPT1:
HP Deskjet F4200 series on USB001
Microsoft Shared Fax Driver on SHRFAX:
Microsoft XPS Document Writer on XPSPort:
Send To Microsoft OneNote 2010 Driver on nul:
Controllers Display
Standard floppy disk controller
ATA Channel 0 [Controller] (2x)
ATA Channel 1 [Controller] (2x)
Intel(R) ICH9 Family 2 port Serial ATA Storage Controller 2 - 2926
Intel(R) ICH9R/DO/DH 4 port Serial ATA Storage Controller 1 - 2920 ATI Radeon HD 5700 Series [Display adapter]
ASUS VW246 [Monitor] (24.0"vis, s/n A6LMQS001836, June 2010)
Bus Adapters Multimedia
Intel(R) ICH9 Family USB Universal Host Controller - 2934
Intel(R) ICH9 Family USB Universal Host Controller - 2935
Intel(R) ICH9 Family USB Universal Host Controller - 2936
Intel(R) ICH9 Family USB Universal Host Controller - 2937
Intel(R) ICH9 Family USB Universal Host Controller - 2938
Intel(R) ICH9 Family USB Universal Host Controller - 2939
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C AMD High Definition Audio Device
Realtek High Definition Audio
Virus Protection [Back to Top] Group Policies
Norton AntiVirus Version 20.3.1.22
None discovered
Communications Other Devices
↑ Intel(R) 82562V-2 10/100 Network Connection
primary
Physical Address:
Connection Speed: 100 Mbps
Microsoft ISATAP Adapter
Teredo Tunneling Pseudo-Interface
Networking Dns Servers: 192.168.1.1
71.243.0.12
Acronis Backup Archive Explorer
Acronis Virtual Disk Bus
Logitech Driver Interface (2x)
USB Input Device (2x)
HID Keyboard Device
Logitech HID-compliant Marble Mouse
USB Mass Storage Device
USB Root Hub (8x)
USB Storage Use in past 30 Days (mouse over last used for details) Hosted Virtual Machines (mouse over name for details)
Last Used
Seagate Expansion -- drive 1, s/n NA4GBJGS, rev 0608 6/13/2013 4:56:20 PM
Adobe Systems - Adobe Photoshop Elements 10 1057-4494-6530-6180-6768-7636
Belarc - Advisor aeea6ddf
Microsoft - Internet Explorer
Microsoft - Office Professional Plus
Microsoft - PowerShell
Microsoft - Windows 7 Home Premium (x64)
Norton -
F
ı
i
Acronis - CDP Version 1,0,0,3639
i
Acronis - MediaBuilder Version 9,4,0,86
ı
i
Acronis - Scheduler 2 Version 1,0,0,471
(64-bit)
ı
i
Acronis - Sync Agent Version 15,0,0,7133
ıı
i
Acronis - True Image Version 15,0,0,7133
ı
i
Adobe Systems - Acrobat Update Service Version 1, 7, 4, 0
i
Adobe Systems - AIR Version 3.1
i
Adobe Systems - Elements Organizer Version 10.0
ı
i
Adobe Systems - Flash Player Update Service Version 11,7,700,224
ı
i
Adobe Systems - Photoshop Elements Editor Version 10.0
ıııı
i
Adobe Systems - Photoshop Elements Version 10.0
ı
i
Adobe Systems - Reader and Acrobat Manager Version 1.7.4.0
ı
i
Adobe Systems - Reader Version 10.1.7.27
i
Adobe Systems - Shockwave Flash Version 11,7,700,224
(32/64-bit)
ı
i
Adobe Systems - Updater Startup Utility Version 2.2.0.2 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)
ı
i
Advanced Micro Devices - Catalyst Control Center Version 3.5.0.0
ı
i
AMD - External Events Version 6.14.11.1143
(64-bit)
ı
i
Andrea Electronics - APO Access Service (64-bit) Version 1.0.64.10
(64-bit)
ı
i
Apple - Push Version 2.2.3.5
i
Apple - Software Update Version 2.1.3
ı
i
ATI Technologies - Catalyst Control Center Version 2.0.0.0
ı
i
ATI Technologies - Catalyst Control Center Version 3.5.0.0
ı
i
AVG Secure Search - ToolbarU Application Version 15, 2, 0, 5
ı
i
Belarc - Advisor Version 8.3b
ıı
i
Easeware - DriverNavigator Version 3.3.0
ı
i
Intel - PROSet Monitoring Service Version 18, 1, 13, 0
(64-bit)
ı
i
Leader Technologies/Logitech - PowerReg Version 1.38
i
Logitech - SetPoint Version 5.52.29
(64-bit)
ı
i
Logitech - SetPoint Version 6.52.74
(64-bit)
i
Logitech - Unifying Software Version 2.10.37
(64-bit)
i
Microsoft - .NET Framework Version 2.0.50727.4927
(32/64-bit)
i
Microsoft - .NET Framework Version 3.0.6920.5011
(64-bit)
i
Microsoft - .NET Framework Version 4.0.31106.0
(32/64-bit)
i
Microsoft - Clip Organizer Version 14.0.4750.1000
ı
i
Microsoft - Internet Explorer Version 10.00.9200.16521
(32/64-bit)
i
Microsoft - MC_Client_Preferences Version 1.0.0.0
ı
i
Microsoft - Office 2010 Version 14.0.6137.5000
(32/64-bit)
ıı
i
Microsoft - Office InfoPath Version 14.0.6134.5004
(32/64-bit)
ı
i
Microsoft - Office Source Engine Version 14.0.4730.1010
ı
i
Microsoft - Office Version 14.0.0370.400
(64-bit)
ıı
i
Microsoft - OneNote Version 14.0.6134.5000
ı
i
Microsoft - Outlook Version 14.0.6131.5000
i
Microsoft - Silverlight Plug-In Version 5.1.20125.0
(32/64-bit)
ıı
i
Microsoft - Silverlight Version 5.1.20125.0
(32/64-bit)
ıı
i
Microsoft - Windows Installer - Unicode Version 5.0.7600.16385
(32/64-bit)
ıı
i
Microsoft - Windows Media Player Version 12.0.7600.16385
(32/64-bit)
ıı
i
Microsoft - Windows Script Host Version 5.8.7600.16385
(32/64-bit)
ı
i
Microsoft - Windows Search Version 7.00.7600.16385
(32/64-bit)
ı
i
Mozilla - Firefox Version 21.0
i
Mozilla Foundation - Firefox Version 21.0
ıı
i
No Company Name - Adobe Help
ıı
i
No Company Name - DisplayAgent Version 1.0.0.0
ı
i
No Company Name - Paragon APM service
(64-bit)
i
Oracle - Java Platform SE 7 U7 Version 7.0.70.10
(64-bit)
ıı
i
Piriform - CCleaner Version 4, 02, 00, 4115
(32/64-bit)
ıı
i
Piriform - Defraggler Version 2.14.0.706
(64-bit)
ıı
i
Piriform - Speccy Version 1, 14, 0, 288
(64-bit)
ı
i
Realtek Semiconductor - HD Audio Manager Version 1, 0, 0, 856
(64-bit)
i
Safer Networking - Secure Shredder Version 1.9.0.0
ıı
i
Safer Networking - Spybot - Search & Destroy Version 1, 5, 2, 0
i
Safer Networking - Spybot - Search & Destroy Version 1, 6, 0, 0
ıı
i
Safer Networking - SpyBot-S&D Version 1, 6, 2, 0
i
SUPERAdBlocker - SUPERAntiSpyware Alternate Start Tool Version 1, 0, 0, 1124
ı
i
SUPERAntiSpyware - Core Service Version 1, 0, 0, 1068
(64-bit)
ıı
i
SUPERAntiSpyware - SUPERAntiSpyware Application Version 5, 6, 0, 1020
(64-bit)
i
Symantec - Norton Internet Security Version 20.3.1.22
ııı
i
Symantec - Norton Protection Center Version 20.3
(64-bit)
ı
i
Symantec - Security Technologies Version 12.3.1.2
ı
i
Symantec - Shared Component Version 4.3
ı
i
Verizon - IHA_MessageCenter Version 1.8.70.0
ıı
i
VideoLAN - VLC media player Version 2,0,5,0
ı
i
Visicom Media - Toolbar Cleaner Version 1, 1, 0, 3
ı
i
VS Revo Group - Revo Uninstaller Pro Version 3.0.5.0
(64-bit)
ıı
i
Western Digital - DLGDIAG for Windows Version 1.24