Sorry for delay. Can you use print to file?
Also did you checked Service to start automatically?
- Turn off the printer
- Turn off the computer
- Turn on the computer and wait until it has completely loaded
- Turn on the printer
Once the printer has fully started, go into the driver's properties from the Printing and Faxing window and try to send a test page. If it still says the spooler is not running then in the Control Panel, open Adminstrative Tools and select Services. Scroll down the list and select Spooler - does it say started? If you right click on it, can you start it? If it's set to manual change it to Automatic