Raid1 S.M.A.R.T event. Seagate HDD out of production. How?

naya · Mar 18, 2013

Hi there,

I use 2x1TB Seagate Barracuda 7200.12 ST31000528AS
Windows XP 64 bit.

Few days ago, there is a S.M.A.R.T event on Raid1 which followed by a Windows Delayed Write Failed and D:\$MFT(and some other files names on drive D) error

Bios Diagnostic test produced 2000-0142 error and 0146.

I can't do any back up as the computer freezes. I can access drive C files though it is very very slow....

I'm still able to see drive D under My Computer but it shows only one .htacess file even though Properties shows almost 60GB disk space used.

I was told the drive is failing and need to get a replacement. However, I can't find the exact model in my area. They only carry WD Green, Blue and Black

My question:
1. Can I use the WD to replace the failing Seagate HDD? Will it affect the other?
2. How can I retrieve the data in Drive D?
3. For replacement, do I just replace the hdd and Windows will do everything on its own?
4. If I can use a different manufacturer, should I get the Green, Blue and Black to be use with the Seagate Barracuda 7200.12?
5. If it needs to be from the same manufacturer, which model from Seagate is compatible with the one I have now?

Additional info: I'm a designer and need to work with large file sizes and good speed for graphic and video intensive purpose.

Thanks all!

dondrusco · Mar 18, 2013

At first, remove failed HDD from mirror - in RAID configuration.
At second, buy two new identical disks instead of comparable.
At third, copy and resize the original partition to new disk, turn on RAID 1 then.

kyzarvs · Mar 18, 2013

1. You don't have to have identical hard drives to run RAID, but it doesn't hurt if you have the cash - presuming that you bought the originals at the same time, your good one will have done the same time as the failed one, so must be considered a risk.

Also in XP, you don't need to copy the partition, then turn on RAID1 - the system will rebuild the mirror for you on the empty disk.

2. Need to know a bit more about your setup - if you had everything in RAID1, you should have all of your data on the good drive. If you had c: as part of a RAID for some reason and D wasn't and was only stored on the knackered drive, you are (probably) out of luck.

3. If your RAID is organised through Disk Management on XP, you assign the new drive to the RAID and yup, that's about it. If you are using a proprietary controller (Adaptec etc) then you will need to follow whatever instructions they need.

4. From memory (so presume incorrect!), green is low-energy and usually <7200rpm. Blue is normal and black is performance / longer warranty. I'd go for green or black accordingly.

5. It doesn't need to be the same manufacturer, or even the same size - as long as it is at least as big as the partition you already have you can technically create the RAID - something I've done several times in the past when cash was tight

On a personal PC, it won't make a shedload of difference, but if you stick to identical size, spindle speed and cache memory, you'll be fine. Obviously this advice is very different for a mega-io server, but a bit of realism for the task at hand is suitable

naya · Mar 18, 2013

dondrusco :

Thanks for the prompt reply. Step 1 and 3 intimidates me, I don' know how to do it. Is there an online step by step tutorial guide?

Dell quoted 500+ to send an engineer to my place with one HDD. I checked online and it costs around $80+ for one HDD and for a while I thought I could save $400+ to DIY. Cashstrapped situation. Looks like it wasn't a process to be attempt by amatuer.

naya · Mar 18, 2013

Thanks for the prompt reply and advice.

kyzarvs :

I didn't set up the RAID and in fact I do not have any idea on what RAID is until this HDD failed and I did a search online for some self help steps. I'm using a Dell work station T53500 and this is the original set up when I purchased it. I hope I can keep the good drive temporarily as I don't have much cash on hand to purchase two drives at the same time

2. Need to know a bit more about your setup - if you had everything in RAID1, you should have all of your data on the good drive. If you had c: as part of a RAID for some reason and D wasn't and was only stored on the knackered drive, you are (probably) out of luck.

From My Computer, I can see drive C and drive D. I saved most of my graphic files in drive C and drive D is primarily use for saving coding works. I use both drives but not sure if they are all in RAID1? Under Bios, it shows RAID 0 is okay, RAID 1 has a SMART event. The Delayed Write Failed shows problems with drive D. Now I can't access drive D files although the drive is still visible under My Computer.

How can I checked or find out if if I have everything in the good drive or the data is gone?

3. If your RAID is organised through Disk Management on XP, you assign the new drive to the RAID and yup, that's about it. If you are using a proprietary controller (Adaptec etc) then you will need to follow whatever instructions they need.

How can I checked this? The SMART event is reported by Intel Matrix Console (can't remember the exact name...) and the strange thing is it shows in Chinese characters which I can't read...

4. From memory (so presume incorrect!), green is low-energy and usually <7200rpm. Blue is normal and black is performance / longer warranty. I'd go for green or black accordingly.

Thanks for the suggestion, I'll lean towards the black as the price differs by $20 which is within my current budget.

5. It doesn't need to be the same manufacturer, or even the same size - as long as it is at least as big as the partition you already have you can technically create the RAID - something I've done several times in the past when cash was tight On a personal PC, it won't make a shedload of difference, but if you stick to identical size, spindle speed and cache memory, you'll be fine. Obviously this advice is very different for a mega-io server, but a bit of realism for the task at hand is suitable [/quotemsg]

Good to learn that! I've been googling and it seems there are two different schools of thoughts but few had actual experience in using two different manufacturers. Can I go for 1TB for this time round and when cash permits, get a 2TB to replace another as my drive C is consuming 940+GB now.

I do wish I can have enough cash to change to 2TB for both now at the same time....

naya · Mar 19, 2013

Hi Can someone help me on this?

I've purchased a new HDD and replaced the failing one. After reboot, the computer works fine but it can't detect the Drive D. The Intel Matrix Storage Console is in Chinese and I can't read it.

I get to Bios and it says Raid On.

I'm clueless what to do next to recover drive D and the data.

Thanks

naya · Mar 19, 2013

dondrusco :

I think step 1 and 2 is completed. Purchased a new HDD and replaced the failing one.

Step 3 - How to copy and resize the original partition to new disk? I'm sorry if it is too much to ask for.

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