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System rebooting randomly and lagging

Tags:
  • Lag
  • Crash
  • Reboot Loop
  • Homebuilt
  • Systems
Last response: in Systems
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March 18, 2013 12:39:58 PM

I built the following system in May of 2012:

Mobo: AsRock Z77 Extreme 4
Proc: Intel Core i5 3570 Ivy 3.4
Mem: Patriot Signature 16GB (2x8GB)
HDD: Seagate Barracuda 1TB
GPU: GeForce 8800 GTS
PSU: COOLER MASTER 850W
Case: Antec Lanboy Air

I Had issues about a month after setting everything up and then got out of the Army and moved home. I just got everything out of storage (my storage was temperature and climate controlled) and started over with this system. I ensured everything was connected properly internally and nothing was out of whack. I then performed a clean install of Windows 7 Home Premium yesterday (17-March-13) and I am already seeing the same problems which are:

First, the system will randomly freeze and I will have to restart to correct the problem. This has only happened once so far but was a problem before.

Second, the system will just reboot whether it is sitting idle or I am using a program. The type of program does not matter. This has happened a couple of times already and last May I believe this random restarting is what lead to my OS corruption.

Finally, When I am installing programs I get lag. By lag I mean on my recently purchased laptop, which has much lower specs than this desktop, I had to install Java for Chrome. I downloaded the installer, clicked through the prompts, and it installed in about 1-2 minutes. When I did the same on this system once i got through the prompts and it started to install it took over an hour to finally install. I had no other programs running at the time and I even went into Task Manager and set the priority to high and then realtime to try and give it a push but that did not seem to help. I had this same issue with a number of other programs such as the installer for my Wi-Fi adapter and MS Office. It does not lag on all installs though, when I downloaded the software and driver package for my GPU from Nvidia's site and it installed everything clean, fast, and efficiently.

My best guess is the Motherboard may be bad but I honestly don't know. Please help as I would love to just get this system up and running with no more reboots or lag from hell. I appreciate the help from anyone and everyone.

-Mat

More about : system rebooting randomly lagging

a b B Homebuilt system
March 19, 2013 2:29:09 AM

There many possibilities for such failures.
From software to hardware.
For Hardware from mobo, HDD, RAM, PSU and GPU.
From not enough juice or broken PSU, overheat on GPU and/or Proc, broken parts, etc.

I guess...you will need to check everything..
- Try re-installing windows and see what happens and/or try to boot from Linux live CD and see what happens...to check if your OS is working properly or not...
- Check the temps for GPU and proc (for proc temp, you can go to BIOS and see from there)
- Check the RAM health (use memtest)
- Check the PSU
- Check HDD health
- Check the cabeling in your PC, see if the fans are turning, etc.

Important:
- back up everything which are important! Do this not from your dying PC but dismount the HDD and do it with another laptop or PC...you can also check the HDD health by using other systems.

...at least those according to my experience...
The thing is....I can not really tell what is happening on your PC.
I hope others in this forum can give you better ideas...
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March 20, 2013 1:20:24 PM

guanyu210379 said:
There many possibilities for such failures.
From software to hardware.
For Hardware from mobo, HDD, RAM, PSU and GPU.
From not enough juice or broken PSU, overheat on GPU and/or Proc, broken parts, etc.

I guess...you will need to check everything..
- Try re-installing windows and see what happens and/or try to boot from Linux live CD and see what happens...to check if your OS is working properly or not...
- Check the temps for GPU and proc (for proc temp, you can go to BIOS and see from there)
- Check the RAM health (use memtest)
- Check the PSU
- Check HDD health
- Check the cabeling in your PC, see if the fans are turning, etc.

Important:
- back up everything which are important! Do this not from your dying PC but dismount the HDD and do it with another laptop or PC...you can also check the HDD health by using other systems.

...at least those according to my experience...
The thing is....I can not really tell what is happening on your PC.
I hope others in this forum can give you better ideas...


Alright, I ran a number of diagnostic and stress tests which I will detail below:

As for re-installing Windows, This installation is a fresh install of a genuine copy of Windows 7 that I personally own. The good thing is there is no data to lose just reinstallation of drivers and such.

I ran CPUID Hardware Monitor to monitor the minimum and maximum of my voltages, temperatures and fan speeds while I performed the tests. I ran Prime95 to test my PROC, FurMark to test my GPU and the Seagate Manufacturer's diagnostic tools and HD Tune for my HDD. I ran the maximum stress test available to meet my PROC and GPU specifications and then some and as for the HDD there were no errors or bad sectors found and the read/write limits meet the specifications. I included a picture of the report at the bottom of this post. The monitor was running for the duration of all tests, excluding memtest86+, so the maximum values listed are the absolute maximums reached. I also had ASRock's eXtreme Tuner Utility running which shows temperature and fan values and I would check from time to time to see if they matched and they did.

I ran memtest86+ to test my memory and there were no errors/issues reported.

I checked all cable connections and then completely disassembled my tower, cleaned it, and while the PSU was removed checked the voltage output of each connector per the manufacturer's specifications. There were no problems with the PSU so I re-assembled my tower reconnected all power cables and triple checked all connections and all is well.

I powered on the system and, even though I shut down windows correctly, I was prompted to perform a system restore. I declined and the system froze at the "Starting Windows" screen with the 4-color logo. I restarted the system and after the 4th time it finally started all of the way up and has been running smoothly ever since.

One thing to note, I installed the drivers for my Razer mouse and keyboard and they installed fast and smooth with no lag. The Seagate HDD tools program which is considerably smaller in size lagged horribly and took over an hour to install, beats the heck out of me why. Also, just to note it I have all of the power saving options (i.e. turn off screen, sleep etc.) set to never.

OK, I am very happy I was typing this reply in Word so it would auto save!
As I was typing this reply, I was listening to iHeartRadio and everything froze and all I heard was buzzing, I had to restart the system. Any Ideas now that I have tested everything? The only thing I can think may be possibly at fault is something on the MOBO. Maybe something in the Northbridge or the Southbridge? I am at my wits end with this system... any ideas?

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a b B Homebuilt system
March 21, 2013 2:00:51 AM

127'C? processor temp?
and
0 rpm cpu fan?
I have the feeling you have a problem there mate.
Check it!
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March 21, 2013 7:40:14 AM

guanyu210379 said:
127'C? processor temp?
and
0 rpm cpu fan?
I have the feeling you have a problem there mate.
Check it!


WOW, I totally missed the 127'C Proc temp... but the 0 rpm CPU fan speed is from resetting the min/max I'm pretty sure... would you agree? Since the voltages are all near zero also in the Min column...? This being said, the computer will not even get into windows this morning which is interesting because I ran it pretty much all day with only 2 crashes yesterday. I performed another Prime95 test last evening and got the same results. no errors, no problems. would this be consistent with a bad proc?

Here is what I was going to to:
1. Replace/Upgrade the PSU to a 1KW because it is older and I am looking to upgrade to a higher power requirement GPU in the future and/or a crossfire set.
2. Use my 1 year extended service plan to replace the Mobo since it expires in May.
3. Contact Intel and see if the Processor is replaceable under manufacturer warranty.

How does this plan of action sound? Would you agree or do you have a better idea? or anything else?
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March 21, 2013 10:16:01 AM

Just a side note: I checked the Event Viewer and researched the codes listed in the hour following the crashes. The only warning code that seemed to matter to me and that I could not explain was error ID: 219 Source: Kernal-PNP. The driver \Driver\tunnel failed to load for the device ROOT\*ISATAP\0000.

I also noticed a lot of warning codes dealing with communication errors with USB connected devices which for me are my Mouse, KB, and WiFi adapter.

Could this mean the Motherboard is bad? If so, could the temperature sensor for the PROC not be reading/reporting properly? The only reason I am asking this question is because, if the processor did reach 127'C and was bad or going bad, should it not have failed at least one of the stress tests I put it through? I did put it through all available stress tests Prime95 offers which should have covered all aspects of its makeup.
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a b B Homebuilt system
March 21, 2013 12:20:08 PM

There is 2 possibilities with the 127'C...either it is really that way or the system/mobo gives you wrong values.
127'C is BAD!
As the error with that ID, I do not understand a thing.
Broken mobo is possible in this case.
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a b B Homebuilt system
March 21, 2013 12:20:37 PM

ah...I thought it should be already an automatic shut down for 127'C
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