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Touchpad and keyboard not working

Last response: in Windows 8
March 18, 2013 8:20:41 PM

I have a Samsung np300e5c laptop. I received an update from avast and the computer rebooted and that's when my keyboard and touchpad stopped working. Can't even log on
a b D Laptop
a b * Windows 8
March 18, 2013 9:16:33 PM

How long are you waiting before trying the keyboard? Might simply be a case of the system reloading the drivers for them in the background.

2 things to try first:

Get yourself into Safe Mode and try using the keyboard and touchpad there.
Plug in an external keyboard, give it a minute or two to find the device, and then try typing from it.
March 18, 2013 9:41:59 PM

Thanks for your response. It happened about ten hours ago. I plugged in a external mouse and doing a systems restore, hoping it will fix the problem.
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May 4, 2013 1:51:05 AM

Mine is a toshiba c660. I installed avg innternet security and updated it. But after i rebooted the computer, my touch pad and keyboard stopped working. It doesnt even work in safe mode but it works in ubuntu and in the bios setup.
Can anyone please help?
September 26, 2013 6:36:25 PM

I have the Exact same problem!! Mine is also a Samsung laptop. Unlike some of you here did updates to your anti virus, mine on the other hand was uninstalling kaspersky and restarting the machine. I also tried external Usb mouse and keyboard and no luck. No luck on Safe mode either.