error 19 cd/dvd disc player not working

grisley

Honorable
Mar 19, 2013
1
0
10,510
I am running windows 7. I have just found my cd/dvd disc player accepts discs and stops allows retreval. I have device manager drivers uninstall, reboot, loads new driver then banner says not installed satifactorially. at no time does the cd rom show in the computor banner, but is in device manager, no orange or red warning tags. tried sytem restore no good, have deleted upper & lower filters,no good. tried usb cd player, known to work, but wont install on computor. at a loss any ideas please. Al
 

TenPc

Honorable
Jul 11, 2012
2,471
1
11,960
If the cd/dvd is dated 2007 or earlier (on the abel of the product), you might need a firmware update (refer the manufacturer website of the CD/DVD drive).

If your PSU is under powered or is running at full peak, there is no surplus power to use disks in the CD/DVD drive. The drive uses 5v for standby (not in use but is connected) and the 12 volt rail for use (with disks).

If the cd/dvd drive is actually a combo drive, it should work but some of those drives were cd RW but only DVD rom, can burn to Cd but onot to a dvd disk, only read from the disk, otherwise CDrom and DVD rw.

If the cd/dvd drive is actually a combo drive, is it Pata 80 pin cable or is it Sata cable drive? Has it ever worked? Just becuase the tray opens dosn't mean it actually works, it could be a dirty lens o some other problem.