USB 3.0 ports not working in my AMD A10 laptop. Please help me!!

Toggle sidebar Toggle sidebar
Status
Not open for further replies.
G

Guest

Guest
I have a HP pavilion G6-2313ax laptop and the two USB 3.0 ports are not working whereas usb2.0 port works. When i connect a pen drive it lits up but it is not recognized at al. Please do help me with the proper driver link or give the solution to make it work..
 
Sort by date Sort by votes
T

Tibbs01

Distinguished
Jan 20, 2012
348
0
18,860
Right click on My Computer and select properties, then select device manager. In the device manager do you see any exclamation points under the universal serial bus section when you expand it?
 
Upvote 0 Downvote
G

Guest

Guest
I did and under universal serial bus section i dont see any exclamation mark but under "other devices" section, there are 2 usb and both have exclamation mark!!
 
Upvote 0 Downvote
T

Tibbs01

Distinguished
Jan 20, 2012
348
0
18,860
One quick solution to try is right click on the items with the exclamation points and go to properties, and update driver which will have it try and find a windows driver for it (this can be very hit or miss). Since I can't see your link if the auto driver detect method doesn't work I can't really direct you to any possible locations to manually download the correct drivers.

 
Upvote 0 Downvote
T

Tibbs01

Distinguished
Jan 20, 2012
348
0
18,860


You can often times download the w7 drivers from last year's model that is the equivalent of yours (they tend to carry over much of the same hardware and the drivers usually will work).

 
Upvote 0 Downvote
Status
Not open for further replies.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom