RAM displayed as 3gb,even though 6gb RAM Installed

Sony Vaio SVE14111ENB model, processor pentium B970. The RAM installed was 6gb(2gb+4gb), but it is showing only 3gb in sys properties. OS is Windows7 Home Basic 64-bit. Please help me solve this issue
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More about ram displayed 3gb 6gb ram installed
  1. First thing - you are totally sure it is a 64-bit and not 32-bit O/S?

    Next thing would be to check the max RAM for the laptops' motherboard.
  2. kyzarvs said:
    First thing - you are totally sure it is a 64-bit and not 32-bit O/S?

    Next thing would be to check the max RAM for the laptops' motherboard.



    Yes the OS is 64-bit and I really didn't check the max RAM for laptop motherboard, I will do that .. but can you please elaborate on how to perform that check..
  3. Your laptop can hold up to 8 gb of ram. I would check to make sure you have them in correctly. I work as a computer tech and I always have trouble with laptop ram.
  4. otterjones said:
    Your laptop can hold up to 8 gb of ram. I would check to make sure you have them in correctly. I work as a computer tech and I always have trouble with laptop ram.


    Thanks for the reply. I went through so many other threads but couldn't find a solution. Hope u come up with a feasible solution.
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