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My new laptop won't download/install any apps or updates

I've just bought a new laptop with windows 8. I'm trying to update skype and other apps like this but when it starts to install nothing happens, it says it's downloading but I can leave it connected to the internet for hours and nothing happens :/ help!!
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  1. any error msg?
  2. If you have a firewall installed, turn it off. If you don't disable the Windows Firewall temporarily and see if that helps.
  3. Rona Whitfield said:
    I've just bought a new laptop with windows 8. I'm trying to update skype and other apps like this but when it starts to install nothing happens, it says it's downloading but I can leave it connected to the internet for hours and nothing happens :/ help!!


    hi there i am having the same problem, can you please tell me if you found any solution
  4. check for service startup erros in event manager and report back
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