Laptop won't competely shutdown

cr00k3d

Honorable
Mar 21, 2013
9
0
10,510
Hi,

My laptop recently had some dc jack problems (no power), so I tore it apart and took a look at the dc jack. It turns out that the soldering point from the cable to the dc jack input separated. So I took out my soldering iron and made a quick fix of it. I placed everything back carefully and tested the dc jack. Perfect. The laptop now turns on and the dc jack works. After updating with windows 7 update, I tried to turn off my laptop. The monitor would turn off, but the computer itself would not. All the lights and fan are still running. I forced a shutdown and powered it back on. I closed the monitor onto the keyboard to put it into sleep mode to see if the monitor would turn back on. It did not. So now my laptop won't shutdown completely and the monitor won't turn on when waking up from sleep mode. I tried several walk throughs (clean boot, power removal), but they didn't help. Also the laptop does restart just fine. I have no idea what the problem is. Please help.
 

Feldmarschall

Honorable
Mar 9, 2013
1,166
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11,460
Have you tried LINUX? It has same sequence on shut down as windows. You can try live cd.

Did not asked you before, but are you using final version of Windows 7 or some earlier build?

Really hope it's not hardware issue cause i hate that stuff.
 

cr00k3d

Honorable
Mar 21, 2013
9
0
10,510
I never thought of using the live cd method. I'll give that a try.

I have the final version of windows 7 that came preloaded with the laptop.

Ditto on the hardware. Tedious and not fun.
 

JackScarlet

Honorable
Aug 2, 2013
17
0
10,510


I had the same issue, turns out there is a hotfix that seems to do the job!

http://support.microsoft.com/kb/977307

Cheers
 

JackScarlet

Honorable
Aug 2, 2013
17
0
10,510
Bit of an update. After about a week the Microsoft Hotfix stopped working and all the usual shutdown, sleep, boot issues returned. After a lot of messing around I tried removing my graphics card (Asus GTX660 Ti) With the card removed the problems went away, put the card back in the problems returned. Soooooo to cut a long story short, I put the Graphics Card Back in and set my Windows sound scheme to 'NO SOUNDS', the pc now shuts down, sleeps, awakens no problems. My theory is the PC shuts down and or goes into sleep mode before the Graphics card gets a chance to 'power off' leaving it in a Limbo state. It's been over a week now and the PC is still fine.
 
Sep 10, 2013
1
0
10,510


I had the same problem after replacing the lcd on my dell. after trying everything that forums were suggesting (i.e. power options,powercfg.exe, reinstalling windows) i got a suggestion that worked for me:

take out the cmos battery for about 10secs and put it back in

it took about 10mins to fix and about 5 months of frustration to finally find a solution :/