Computer keeps crashing when trying to play a game. 2x GTX 680

Diirus · Mar 22, 2013

I was having problems with low frames when i installed my 2nd 680. It seems i fixed this with help from people on forums. I did a clean install of the drivers and everything was going fine. Now when i try to play a game the computer crashes and restarts. My computer did start crashing before i reinstalled the drivers but it seemed to calm down after the fresh install. It was fine with 1 680 and I never had any of these problems but now that I am using SLI I am having all these issues. Even when I have both cards in and SLI disabled it still crashes. All the games i play are bought from either steam or origin, an my resolution is 1920 x 1080. Does anyone have a idea what could cause this. This is my build.

Asus Sabertooth z77 motherboard
I7 3770K IVY Bridge
32gb RAM Corsair Vengeance
2x Geforce gtx 680
ADATA 256 SSD
3TB WD Hard Drive
Corsair H100i Cooling Kit
Cooler Master Silent Pro 80 Gold 1200W

dish_moose · Mar 22, 2013

What about temps? Run MSI Afterburner and monitor the gpu temps.
Bruce

leo2kp · Mar 22, 2013

My initial thought is the PSU, but it is a single-rail so unless it's a bad PSU, you should have no issues. I then noticed that you are water-cooling your system, which tends to reduce the amount of airflow to your motherboard components. That motherboard has a cover on it - do you use the cover? I wonder if the additional bandwidth of the second 680 is raising the temperature of your PCI-E controller and it's not getting cooled enough, and is overheating. But that may be a long-shot. Just thinking out loud here. Have you tried switching the GPUs around? Or tried playing games on the new 680 only? Could be an issue with the card.

bigcyco1 · Mar 22, 2013

It's most likely not his powersupply that is a good power supply and way over kill so unless it's faulty i seriously doubt it's a issue.It's most likely over heating or the card it self is faulty

Diirus · Mar 22, 2013

I did try moving them around with the new 680 in the first slot and vice versa then i turned SLI off and it was still doing it. I don't believe I tried taking one card out and playing with only one. Ive tried so many different ways that its all blending lol. I was just playing Crysis 3 with everything except AA on ultra. It didn't crash yet but I recorded the temps and voltages with EVGA Precision X. GPU1 Highest Temp: 77c GPU Clock: 1071 Voltage: 1162 GPU2 Highest Temp: 76c GPU Clock: 1084 Voltage 1162 The weird thing is on some other games that the computer crashed on It wasn't a high graphics game. But I still didn't crash yet and If it does it again I have a few options that i was told. Play the game with 1 card, try the old card and the new one to see if it still crashes. Then if that doesn't work take out half of my RAM load. What do you guys think?

Diirus · Mar 22, 2013

Yeah everything was fine until I hooked up the new card with SLI

Diirus · Mar 22, 2013

Ok so I was just playing a game and my computer crashed and restarted. Its the same crash, no errors pop up on the screen just a restart. I removed half of my RAM and going to keep playing and see if it fixes my problem.

dextermat · Mar 22, 2013

try running games each card at a time since everything seems ok, might have a defective gpu

dish_moose · Mar 22, 2013

I'm thinking RAM. memtest time
-Bruce

Diirus · Mar 23, 2013

Ok so I was running each game, 1 card at a time and it was working fine. So I put both the cards back in and unplugged and plugged back in all the wires. It hasn't been doing it since that. Im thinking that it was a wire not in all the way. So If it happens again Ill keep everyone updated.

Diirus · Mar 23, 2013

Ok well my pc crashed again, this time i ran Whocrashed and this is what i got.

On Sat 3/23/2013 7:42:03 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\032313-15132-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x9316C4)
Bugcheck code: 0x116 (0xFFFFFA80206434E0, 0xFFFFF8800733D6C4, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 314.07
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 314.07
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 314.07 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_TDR_ERROR

On Sat 3/23/2013 7:42:03 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: nvlddmkm.sys (0xFFFFF8800733D6C4)
Bugcheck code: 0x116 (0xFFFFFA80206434E0, 0xFFFFF8800733D6C4, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 314.07
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 314.07
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 314.07 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_TDR_ERROR

On Fri 3/22/2013 7:48:11 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\032213-12589-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x9316C4)
Bugcheck code: 0x116 (0xFFFFFA801356D010, 0xFFFFF880071C96C4, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 314.07
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 314.07
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 314.07 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_TDR_ERROR

On Fri 3/22/2013 7:34:47 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\032213-11746-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x9316C4)
Bugcheck code: 0x116 (0xFFFFFA801E7214E0, 0xFFFFF880072116C4, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 314.07
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 314.07
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 314.07 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_TDR_ERROR

On Fri 3/22/2013 7:00:34 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\032213-13993-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x9316C4)
Bugcheck code: 0x116 (0xFFFFFA8019C454E0, 0xFFFFF880071686C4, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 314.07
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 314.07
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 314.07 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_TDR_ERROR

On Fri 3/22/2013 6:52:15 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\032213-14008-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x9316C4)
Bugcheck code: 0x116 (0xFFFFFA802108B2F0, 0xFFFFF880071776C4, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 314.07
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 314.07
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 314.07 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_TDR_ERROR

Diirus · Mar 23, 2013

Ok so I ran a memtest on the RAM one at a time and then all of them together and no errors were detected.

Diirus · Mar 24, 2013

Alright well it crashed again this time with only one GPU installed. It reported the same thing. Ok, so I read that like but the only thing is, im not getting blue screens the crash report keeps saying the same thing. An this time it crashed with only one GPU installed. On Mon 3/25/2013 3:09:14 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\032413-13993-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x9316C4)
Bugcheck code: 0x116 (0xFFFFFA801D909210, 0xFFFFF880073D96C4, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 314.07
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 314.07
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 314.07 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_TDR_ERROR

k-9_slayer · Apr 29, 2013

have you found your fix???

On Wed 4/10/2013 2:33:35 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\040913-16296-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x1300C0)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF880049C00C0, 0xFFFFF8800463B5D8, 0xFFFFF8800463AE30)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 314.22
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 314.22
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 314.22 , NVIDIA Corporation).
Google query: NVIDIA Corporation SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M

On Wed 4/10/2013 2:33:35 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x1300C0)
Bugcheck code: 0x7E (0xFFFFFFFFC0000005, 0xFFFFF880049C00C0, 0xFFFFF8800463B5D8, 0xFFFFF8800463AE30)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 314.22
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 314.22
Bug check description: This bug check indicates that a system thread generated an exception that the error handler did not catch.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 314.22 , NVIDIA Corporation).
Google query: NVIDIA Corporation SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

On Fri 4/5/2013 2:34:37 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\040513-6437-01.dmp
This was probably caused by the following module: hal.dll (hal+0x12A3B)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8010805028, 0xFA000000, 0x400405)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

MY FIX WAS TO NOT RUN PRECISION X

I have not had a crash since I stopped running EVGA's precision x !

my system:
i7-860 o'clocked to 3.8
16g 1600 ram
evga p55 200 classified
2 GTX670 running SLI
ocz 750 psu

durocherp · Jun 6, 2013

Diirus, I found your post because I was looking for a solution to what sounds like the same problem. The only thing we have in common is the ADATA 256 SSD, and it's the only component that's changed and could be causing the BSOD's imo. I have a couple more tests to try, so I'll update if I learn anything. Did your solution stick?

Here's my setup:
Coolmax 1200W ATX Power supply
Creative Labs Sound Blaster Zx soundcard
ADATA 256GB (SSD)
XFX Radeon HD 7870 2GB 256-bit GDDR5
i5-2500k CPU @ 3.4GHz
ASRock Z68 Extreme3 Gen3 Motherboard
running Windows 7 Pro x64

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Computer keeps crashing when trying to play a game. 2x GTX 680

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