- Mar 22, 2013
- 14
- 0
- 10,520
Hello, i work for a business fixing computers and i've got a weird situation. We have had an Acer Aspire X3470 come back to us, the problem is that the computer is shutting down on its own and not through the windows shutting down process it just all of a sudden restarts as if the reset button was pressed. Know i have ran a program to check the cpu temperatures and the cpu is running between 15 to 20 celcius. So its defeniatly not overheating. I have also ruled out the problem being the ram. So next what i did was reinstall windows, and it was still doing it. So since we had another one of these acers in stock i switched the hard drives with each other and so far it has been approxitmately an hour and both have not shut down on by themselves. So basically what i'm wondering is if anybody knows the cause of this problem? Thank you
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