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Computer Shut itself down during game

Last response: in Systems
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March 22, 2013 5:08:18 PM

I recently built my first computer. While I was playing guild wars 2 a few weeks ago my computer screen turned blue and made this monotone sound for roughly 5-10 seconds. The monitor then turned black and the computer began to restart itself. I thought at first that maybe my computer was running to hot and have since been watching my temperatures.
While playing videogames my graphics card can get up to 50-70 degrees celcius depending on the game, while my CPU stays around 50 degrees celcius. Since I have watched my temps nothing has happened until today it occurred again.

Does anyone have an idea of how I can check my parts? They aren't even a month old. Here is my setup.
Thank You
Intel core i5-3570k
Biostar TZ77XE3 ATX LGA1155
Crosair Vengeance 8 gb DDR3-1600
whatever hard drive and cd drive that came with my inspiron 580
EVGA GTX 570 HD
Antec 750W 80 plus
All in a cool master storm trooper case.

More about : computer shut game

March 22, 2013 5:15:30 PM

Check your drivers. What does windows error report says after restart? Make your PC not to restart at blue screen and write down what it says, it may point you what has failed to execute.
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March 22, 2013 5:36:52 PM

Feldmarschall said:
Check your drivers. What does windows error report says after restart? Make your PC not to restart at blue screen and write down what it says, it may point you what has failed to execute.


The blue screen doesn't say anything. It just is a pale blue but ill check what it says when I turn it back on.
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March 22, 2013 5:56:19 PM

it may be your PSU is not up to the task. what PSU are you using?
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March 22, 2013 7:46:45 PM

invisibilian said:
it may be your PSU is not up to the task. what PSU are you using?


Antec 750 watt 80 plus bronze certified.
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March 23, 2013 6:05:07 AM

It can be lot of issues, probably drivers, but couple years ago i had same problem when playing multiplayer games only. Kaspersky lab gave me beta testing version of their internet security and that was reason why. It created own virtual network adapter and assigned same IRQ as my network adapter. So it could and probably is software issue.
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March 23, 2013 2:22:48 PM

Feldmarschall said:
Check your drivers. What does windows error report says after restart? Make your PC not to restart at blue screen and write down what it says, it may point you what has failed to execute.


How should I go about checking my drivers? Is there a way to check them all at once or do I need to go through individually in the device manager?
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March 23, 2013 2:35:32 PM

Well first disable auto restart on startup and recovery so blue screen will stay and you can read it more carefully my computer properties, open advanced sytem tab and searchstartup and recovery and under settings unchesk auto restart. When bsod returns see if says anything. Then we will go further after that and try other merods.
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March 24, 2013 10:02:16 AM

This is what my computer told me when I turned it back on today. Any ideas on how to go about fixing that?
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8007095010
BCP2: FFFFF8800FB91630
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\032413-17830-01.dmp
C:\Users\michael suffredini\AppData\Local\Temp\WER-44132-0.sysdata.xml


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March 24, 2013 10:13:16 AM

No, i need to see complete minidump file. Find this C:\Windows\Minidump\032413-17830-01.dmp and upload that file to skydrive so could be analyzed. Other thing you can do is to go My computer properties - advanced system settings - startuo and recovery settings - uncheck automatic restart. Click ok and restart. Now when BSOD happen it will stay on screen and you will be able to examine error. Look for somekind of filename on blue screen.
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March 24, 2013 10:43:04 AM

Feldmarschall said:
No, i need to see complete minidump file. Find this C:\Windows\Minidump\032413-17830-01.dmp and upload that file to skydrive so could be analyzed. Other thing you can do is to go My computer properties - advanced system settings - startuo and recovery settings - uncheck automatic restart. Click ok and restart. Now when BSOD happen it will stay on screen and you will be able to examine error. Look for somekind of filename on blue screen.


It won't let me add it to skydrive because it says it is empty. Any ideas?
Also, I did the restart but nothing shows up. It just starts up normally
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Best solution

March 24, 2013 11:03:13 AM

Download registry cleaner, it will/should fix your error.


Update directx also.
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March 24, 2013 11:19:23 AM

Thanks so much for the help, I really appreciate it!
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March 24, 2013 11:20:49 AM

So it's working now? Glad to help.
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March 24, 2013 11:32:47 AM

Feldmarschall said:
So it's working now? Glad to help.


It's been working with no problems. That blue screen error has just happened twice over the month or so since building my computer. Just wanted to clean it up before anything worse happened.
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!