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Cannot install this hardware because wizard cannot find necessary software

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  • Windows XP
Last response: in Windows XP
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March 23, 2013 7:50:35 AM


'm trying to install the samsung,nokia mobile to my hplaptop- but whenever i try to install
> "Welcome to found new Hardware wizard" pops up
> i click on 'NEXT" with "install the software automatically( recommended)
> it says "can not install this hardware
wizard cannot find the necessary software " and finish tab highlights "
> the printer installation window though, recognizes the model and in Device manager too printer entry is found ( in USB as well) but " there are yellow exclamation mark appear under the "Other Devices" .. i tried updating the drive but then same window appears giving me the same message


please help in solving this problem.
any help will be remembered lifelong and i 'll highly be obliged for your benevolence .
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More about : install hardware wizard find software

March 23, 2013 9:18:17 AM

have you downloaded the drivers from Samsung,Nokia for the device
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March 24, 2013 8:17:47 AM

Most of the time the Windows wizard will not find any drivers, you have to get them directly from the device vendor support web site and install them using instructions you will find there as well.
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