Hello,
We recently purchased a new PC from Cyberpower approximately one month ago.
We have had extreme problems with it since day one.
The first hard drive died within a few hours. We started with windows 8, it went into a "system automatic repair" loop and after running checkdisk, conferring with the windows advice tech, and calling the OEM, it was determined that the hard drive was the problem. The OEM sent us new hard drive claiming that it would fix the problem.
Since then we have been able to get the system stable for as long as two weeks before windows explorer becomes ridiculously unstable and freezes and crashes every time windows is started normally.
The problem does not occur in safe mode.
So far we have tried everything we knew about to fix the issue.
1. First time we thought it was a virus and we wiped the hard drive and re-installed windows. The system was stable for two weeks before returning to a state of unresponsive windows.
2. A program that came with the install package of the bios seemed to be related to the crashes so we uninstalled "LIVE UPDATE 5". It had no effect. Although both times the problem began when live update 5 ran.
3. Ran several command prompt programs including sfc/scannow with no results.
4. Rolled back all drivers.
5. Have not yet tried repairing from disk or a clean boot but will be within the next few hours.
Oh yeah a video from some other guy who never got his problem solved is here: http://s171.photobucket.com/user/XCaliber0792/media/ComputerIssue.mp4.html
Specs:
Windows7 Home premium 64bit
MSI motherboard: X79A-GD45(8D) Intel X79 Chipset
i7-3820 @ 4.0 GHz
16Gb Patriot Viper III DDR3/1886mhz RAM
2tb WD Hard drive
ATI Radeon 7950
ASUS Xonar DGX
We recently purchased a new PC from Cyberpower approximately one month ago.
We have had extreme problems with it since day one.
The first hard drive died within a few hours. We started with windows 8, it went into a "system automatic repair" loop and after running checkdisk, conferring with the windows advice tech, and calling the OEM, it was determined that the hard drive was the problem. The OEM sent us new hard drive claiming that it would fix the problem.
Since then we have been able to get the system stable for as long as two weeks before windows explorer becomes ridiculously unstable and freezes and crashes every time windows is started normally.
The problem does not occur in safe mode.
So far we have tried everything we knew about to fix the issue.
1. First time we thought it was a virus and we wiped the hard drive and re-installed windows. The system was stable for two weeks before returning to a state of unresponsive windows.
2. A program that came with the install package of the bios seemed to be related to the crashes so we uninstalled "LIVE UPDATE 5". It had no effect. Although both times the problem began when live update 5 ran.
3. Ran several command prompt programs including sfc/scannow with no results.
4. Rolled back all drivers.
5. Have not yet tried repairing from disk or a clean boot but will be within the next few hours.
Oh yeah a video from some other guy who never got his problem solved is here: http://s171.photobucket.com/user/XCaliber0792/media/ComputerIssue.mp4.html
Specs:
Windows7 Home premium 64bit
MSI motherboard: X79A-GD45(8D) Intel X79 Chipset
i7-3820 @ 4.0 GHz
16Gb Patriot Viper III DDR3/1886mhz RAM
2tb WD Hard drive
ATI Radeon 7950
ASUS Xonar DGX