Windows 8 laptop stuck in automatic repair loop
Tags:
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Laptops
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Windows 8
- Repair loop
Last response: in Windows 8
Noah9001
March 25, 2013 4:16:52 AM
I was just doing what I usually do on my laptop (homework, some games, Internet) then it said automatically shutting down in 4 minutes. Didn't want to wait so clicked restart and install updates. When it comes on again. It first starts of with the asus symbol then says 'preparing automatic repair' screen goes black then the asus symbol again, but this time it's says 'diagnosing your PC' after about 5 minutes of waiting it comes up with a blue screen and a sad face. And says *we couldn't gather enough data we will try again.* (this happened in about 3 seconds so its hard to read. Please help. Can't access any other points. This is the only thing it does.
More about : windows laptop stuck automatic repair loop
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GTarablus
March 25, 2013 4:24:04 AM
Is the loop infinite? In other words did you try it say, more than 3 times?
If so you should try and reinstall Win8 and have it keep your files so you don't lise anything. If oyu don't want to risk that than just keep trying till something happens, or take out your hard drive, put in in a desktop PC with another hard drive, access your files and backup, and wipe the laptop HDD clean.
If so you should try and reinstall Win8 and have it keep your files so you don't lise anything. If oyu don't want to risk that than just keep trying till something happens, or take out your hard drive, put in in a desktop PC with another hard drive, access your files and backup, and wipe the laptop HDD clean.
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Noah9001
March 25, 2013 4:28:00 AM
Related resources
- Windows 8 Laptop seemingly stuck in a automatic repair loop. - Tech Support
- Windows 8 stuck in Automatic Repair loop - Tech Support
- Help! Stuck in windows 8 automatic disk repair loop! - Tech Support
- Windows 8 PC stuck in automatic repair loop - Tech Support
- Windows 8 laptop stuck in Auto-repair loop. - Tech Support
GTarablus
March 25, 2013 4:32:16 AM
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Noah9001
March 25, 2013 4:48:17 AM
GTarablus
March 25, 2013 4:52:26 AM
Noah9001 said:
Well every time it says update. I just get it out of the way and reset it. Maybe once a week? Once every two weeks. Lets just put it as rarely. Why's this? Well laptops get warmer way faster than PC's, and I use my laptop exactly the way you do, for homework gaming and internet surfing and mine gets warm (Samsung series 3).
And since your'e Win8 (meaning boot up time is under 1 minute), I'd say you would do the laptop a favor and even see a sgnificant boost in performance if you would shut it down every night.
That's just my opinion though.
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Noah9001
March 25, 2013 4:54:33 AM
GTarablus
March 25, 2013 4:58:33 AM
tsoo3678
April 13, 2013 4:08:19 PM
Noah9001 said:
I was just doing what I usually do on my laptop (homework, some games, Internet) then it said automatically shutting down in 4 minutes. Didn't want to wait so clicked restart and install updates. When it comes on again. It first starts of with the asus symbol then says 'preparing automatic repair' screen goes black then the asus symbol again, but this time it's says 'diagnosing your PC' after about 5 minutes of waiting it comes up with a blue screen and a sad face. And says *we couldn't gather enough data we will try again.* (this happened in about 3 seconds so its hard to read. Please help. Can't access any other points. This is the only thing it does. -
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angic1002
April 17, 2013 11:28:34 AM
I just got a new Asus laptop that was already preinstalled with Windows 8.. And after using it for the usual things that I do and shutting it down after, it won't start normally again. First, it says "Preparing Automatic Repair' for like a minute or so. Then it blacks out for a second. And comes up again saying "Diagnosing your PC" after like five minutes it says a new message saying "Repairing disk errors. This might take over an hour to complete". After hours of waiting it still hasn't finished and the next thing I know is that the screen's all blacked out but the backlight is still on. I am completely hopeless right now... The keys doesn't seem to work only, the only button that does is the Power Button. And whenever i try to restart it, it just does the same automatic repair loop. I don't really know what I'm doing since I'm completely new with Windows 8. Please help!!!!
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GTarablus
April 18, 2013 4:29:41 AM
angic1002 said:
I just got a new Asus laptop that was already preinstalled with Windows 8.. And after using it for the usual things that I do and shutting it down after, it won't start normally again. First, it says "Preparing Automatic Repair' for like a minute or so. Then it blacks out for a second. And comes up again saying "Diagnosing your PC" after like five minutes it says a new message saying "Repairing disk errors. This might take over an hour to complete". After hours of waiting it still hasn't finished and the next thing I know is that the screen's all blacked out but the backlight is still on. I am completely hopeless right now... The keys doesn't seem to work only, the only button that does is the Power Button. And whenever i try to restart it, it just does the same automatic repair loop. I don't really know what I'm doing since I'm completely new with Windows 8. Please help!!!!Hey buddy
Did you try taking the battery completely out? So that the computer will shut down instead of restarting? If this doesn't work, then I recommend having it plugged in at night so it can do the system repair all night just incase it is a length proccess. Another thing could be taking it into Microsoft so they can handle it. Your last resort is wiping the HDD clean in a way. Either take it in to where you got and explaing the problem and hopefully they won't mind reinsatlling Win 8 for you, or do it yourself by taking out the HDD, plugging into a tower PC with a properly installed version of Windows and just format it. You'll need to buy Win8 yourself if you choose the manual way.
Oh and did you try making a Win7 repair disc? It works on Win8 and will offer to reinstall it clean.
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hiruu
August 12, 2013 7:44:19 PM
Jaxxy
September 15, 2013 12:18:45 PM
hiruu said:
Lol...and how do you get the laptop to START in safe mode, bypassing the infinite loop of the automatic repair...THAT is the real question, to which I have not required out...F8 or Shift+F8 isn't working!Sigh - just in case someone else finds this - it is F9 for Windows 8 and it isn't safe mode anymore but it will help. You can choose refresh and lose all your software, or the second choice and do a factory reset. Nice set of choices.
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Problemsolver24
October 9, 2013 4:29:18 PM
yaakov
October 13, 2013 10:31:55 AM
Problemsolver24 said:
Noah9001 said:
If this repair works I will. This is my first laptop. And very new to computers planning in the future to step it up but panicked a lot when this happend... You can go to the bestbuy geeks they'll fix it
Or don't:
www.youtube.com/watch?v=ZxoljR71cCA
www.youtube.com/watch?v=vZq4UnkgZQI
gizmodo.com/5439590/best-buys-optimization-is-officially-a-huge-evil-scam
http://www.debatepolitics.com/science-and-technology/10...
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Chioma Obianor
October 14, 2013 12:05:20 PM
Noah9001 said:
I was just doing what I usually do on my laptop (homework, some games, Internet) then it said automatically shutting down in 4 minutes. Didn't want to wait so clicked restart and install updates. When it comes on again. It first starts of with the asus symbol then says 'preparing automatic repair' screen goes black then the asus symbol again, but this time it's says 'diagnosing your PC' after about 5 minutes of waiting it comes up with a blue screen and a sad face. And says *we couldn't gather enough data we will try again.* (this happened in about 3 seconds so its hard to read. Please help. Can't access any other points. This is the only thing it does. -
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royo103
November 10, 2013 11:43:41 AM
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Kawan
November 24, 2013 12:17:44 AM
Noah9001 said:
I was just doing what I usually do on my laptop (homework, some games, Internet) then it said automatically shutting down in 4 minutes. Didn't want to wait so clicked restart and install updates. When it comes on again. It first starts of with the asus symbol then says 'preparing automatic repair' screen goes black then the asus symbol again, but this time it's says 'diagnosing your PC' after about 5 minutes of waiting it comes up with a blue screen and a sad face. And says *we couldn't gather enough data we will try again.* (this happened in about 3 seconds so its hard to read. Please help. Can't access any other points. This is the only thing it does. work on Bios F2. it work
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Southwest SchoolNewspaper
November 30, 2013 12:33:59 PM
Nickberringer
December 3, 2013 9:01:49 PM
Christinev05
December 30, 2013 12:16:44 PM
Jaxxy said:
hiruu said:
Lol...and how do you get the laptop to START in safe mode, bypassing the infinite loop of the automatic repair...THAT is the real question, to which I have not required out...F8 or Shift+F8 isn't working!Sigh - just in case someone else finds this - it is F9 for Windows 8 and it isn't safe mode anymore but it will help. You can choose refresh and lose all your software, or the second choice and do a factory reset. Nice set of choices.
I am having same problem, I hit F9 but my options are boot manager
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Shien1234
February 19, 2014 7:12:55 AM
Take out your laptop ram and erase the ram contact (gold contact with erase it with eraser).Or probably you need to reinstall the windows os in new partition before erase the original partition.Check if the original windows does it come with recovery partition and special key (boot up the recovery partition) and it does reset to original partition.Probably you need to search online regarding recovery partition.Otherwise you need to search an windows 8 download it burn it to disc or pendrive and bootup see it can repair it with installation disc.Lastly you might format windows 8 in new partition and not erase the original partition yet...because sometimes laptop vendor need to original windows with special setting so that with bios dependent on original OS with recovery partition(must careful not simply erase the wrong partition).Erase the partition which is not reserved and original OS which is used to store own file.That Windows OS will work it (but the product key you need to buy or contact the Microsoft to help you solve the activation
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Dzeko
February 21, 2014 8:38:44 AM
Don’t worry about the Error all though the BSOD is the Major problem and you have to fix it in time to avoid more damages to system. Mostly, in windows 8 it happens due to Compatible Issues. So, Steps to check out:
http://www.solveinweb.com/quick-way-to-fix-blue-screen-...
http://www.solveinweb.com/quick-way-to-fix-blue-screen-...
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Onicel Teo
February 28, 2014 2:37:28 AM
i had the same problem, windows started to check disk for errors....entered a loop of checking and restart and troubleshooting.........but after scanig for 4 times and restarting a window apeared asking if i want to continue to windows 8.1 or try to resolve the problem.........
I chooses the continue option and was fine
I chooses the continue option and was fine
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CFDaLLaS
March 14, 2014 5:45:15 PM
Shien1234 said:
Take out your laptop ram and erase the ram contact (gold contact with erase it with eraser).Or probably you need to reinstall the windows os in new partition before erase the original partition.Check if the original windows does it come with recovery partition and special key (boot up the recovery partition) and it does reset to original partition.Probably you need to search online regarding recovery partition.Otherwise you need to search an windows 8 download it burn it to disc or pendrive and bootup see it can repair it with installation disc.Lastly you might format windows 8 in new partition and not erase the original partition yet...because sometimes laptop vendor need to original windows with special setting so that with bios dependent on original OS with recovery partition(must careful not simply erase the wrong partition).Erase the partition which is not reserved and original OS which is used to store own file.That Windows OS will work it (but the product key you need to buy or contact the Microsoft to help you solve the activationturn u'r laptop off pick it up and throw it as hard as u can on the floor 3 times or until u see parts of it everywhere,Now it's fixed.
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Michael Ortiz
March 22, 2014 6:28:13 PM
Noah9001 said:
I was just doing what I usually do on my laptop (homework, some games, Internet) then it said automatically shutting down in 4 minutes. Didn't want to wait so clicked restart and install updates. When it comes on again. It first starts of with the asus symbol then says 'preparing automatic repair' screen goes black then the asus symbol again, but this time it's says 'diagnosing your PC' after about 5 minutes of waiting it comes up with a blue screen and a sad face. And says *we couldn't gather enough data we will try again.* (this happened in about 3 seconds so its hard to read. Please help. Can't access any other points. This is the only thing it does. I have the same problem and I bought it today. Only I turned it off during hard reset and now it's in an infinite loop. Pls help.
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christinez
April 12, 2014 8:46:38 AM
I was having a similar problem. Blue error screen, preparing to autorepair then black screen loop.
I used the Acer hotkeys for factory restore and was able to get back in. Push Alt and F10 while turning on your computer. If you have another type of laptop like HP you need to look up the factory reset hotkeys and push those while turning on the laptop
From my experience (Acer aspire laptop) It should say "Please Wait" instead of "preparing for autorepair" Then you will have to choose a language. After that I got 3 options: 1. Continue to Windows 2. Troubleshoot 3. Shutdown. I chose #1 and just went through to Windows and then my laptop seemed to work as normal.
Beware that if you go into factory reset, (I just found this in another forum), but as far as I understand, THERE IS A POTENTIAL FOR ALL OF YOUR FILES TO BE WIPED CLEAN USING THIS METHOD (especially if you do a factory reset). I was lucky and just continuing through option #1 worked and everything was pretty much still there but just BEWARE that this may not always be true, especially if you choose option 2.
Hope this helps someone!
I used the Acer hotkeys for factory restore and was able to get back in. Push Alt and F10 while turning on your computer. If you have another type of laptop like HP you need to look up the factory reset hotkeys and push those while turning on the laptop
From my experience (Acer aspire laptop) It should say "Please Wait" instead of "preparing for autorepair" Then you will have to choose a language. After that I got 3 options: 1. Continue to Windows 2. Troubleshoot 3. Shutdown. I chose #1 and just went through to Windows and then my laptop seemed to work as normal.
Beware that if you go into factory reset, (I just found this in another forum), but as far as I understand, THERE IS A POTENTIAL FOR ALL OF YOUR FILES TO BE WIPED CLEAN USING THIS METHOD (especially if you do a factory reset). I was lucky and just continuing through option #1 worked and everything was pretty much still there but just BEWARE that this may not always be true, especially if you choose option 2.
Hope this helps someone!
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SacredIon
April 18, 2014 12:35:33 PM
Chloe Martin
July 20, 2014 2:50:03 PM
royo103 said:
Sigh - just in case someone else finds this - it is F9 for Windows 8 and it isn't safe mode anymore but it will help. You can choose refresh and lose all your software, or the second choice and do a factory reset. Nice set of choices.
^^^ that just helped me a fuckload ^^^[/quotemsg]
omg
me too currently refreshing wil see if that works if not i guess ill wipe it its only 3 days old i cant have accumulated that much shit yet
why do they change this shit and not tell people??????
also... WHERES MY START BAR
or.. how do i get my start bar....if i wanted a operating system like a mac but that doesnt work.. i'd use my 10 year old mac... that doesnt work...also is there somewhere to find a live chat with a mircosoft person to fix this crap.... google isnt helping..
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Joaquim Silva
July 24, 2014 5:50:12 PM
Noah9001 said:
I was just doing what I usually do on my laptop (homework, some games, Internet) then it said automatically shutting down in 4 minutes. Didn't want to wait so clicked restart and install updates. When it comes on again. It first starts of with the asus symbol then says 'preparing automatic repair' screen goes black then the asus symbol again, but this time it's says 'diagnosing your PC' after about 5 minutes of waiting it comes up with a blue screen and a sad face. And says *we couldn't gather enough data we will try again.* (this happened in about 3 seconds so its hard to read. Please help. Can't access any other points. This is the only thing it does. -
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Rose Sasaki
August 1, 2014 6:27:09 PM
Boot From Your Windows 8 Installation Media
Insert a Windows 8 DVD, or a flash drive with the Windows 8 installation files on it, into your computer.
Tip: You can borrow someone else's Windows 8 disc or other media if you need to. You're not installing or reinstalling Windows 8, you're just accessing Advanced Startup Options - no product key or license breaking required.
Boot from the disc or boot from the USB device, whatever your situation calls for.
From the Windows Setup screen, tap or click on Next.
Tap or click on the Repair your computer link at the bottom of the window.
Advanced Startup Options will start, almost immediately.
Troubleshoot
Advance Options
Command prompt
disabling the loop via Command Prompt.
Type bcdedit /set {default} recoveryenabled NO
and press ENTER Key.
If the message reads "The operation completed successfully", then Automatic Repair will not appear.
and try to reset your computer.
Insert a Windows 8 DVD, or a flash drive with the Windows 8 installation files on it, into your computer.
Tip: You can borrow someone else's Windows 8 disc or other media if you need to. You're not installing or reinstalling Windows 8, you're just accessing Advanced Startup Options - no product key or license breaking required.
Boot from the disc or boot from the USB device, whatever your situation calls for.
From the Windows Setup screen, tap or click on Next.
Tap or click on the Repair your computer link at the bottom of the window.
Advanced Startup Options will start, almost immediately.
Troubleshoot
Advance Options
Command prompt
disabling the loop via Command Prompt.
Type bcdedit /set {default} recoveryenabled NO
and press ENTER Key.
If the message reads "The operation completed successfully", then Automatic Repair will not appear.
and try to reset your computer.
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Teon Daniels
August 8, 2014 1:27:22 PM
Noah9001 said:
I was just doing what I usually do on my laptop (homework, some games, Internet) then it said automatically shutting down in 4 minutes. Didn't want to wait so clicked restart and install updates. When it comes on again. It first starts of with the asus symbol then says 'preparing automatic repair' screen goes black then the asus symbol again, but this time it's says 'diagnosing your PC' after about 5 minutes of waiting it comes up with a blue screen and a sad face. And says *we couldn't gather enough data we will try again.* (this happened in about 3 seconds so its hard to read. Please help. Can't access any other points. This is the only thing it does. -
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GazelleConcierg
August 18, 2014 1:30:12 PM
Rose Sasaki said:
Boot From Your Windows 8 Installation MediaInsert a Windows 8 DVD, or a flash drive with the Windows 8 installation files on it, into your computer.
Tip: You can borrow someone else's Windows 8 disc or other media if you need to. You're not installing or reinstalling Windows 8, you're just accessing Advanced Startup Options - no product key or license breaking required.
Boot from the disc or boot from the USB device, whatever your situation calls for.
From the Windows Setup screen, tap or click on Next.
Tap or click on the Repair your computer link at the bottom of the window.
Advanced Startup Options will start, almost immediately.
Troubleshoot
Advance Options
Command prompt
disabling the loop via Command Prompt.
Type bcdedit /set {default} recoveryenabled NO
and press ENTER Key.
If the message reads "The operation completed successfully", then Automatic Repair will not appear.
and try to reset your computer.
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GazelleConcierg
August 18, 2014 1:39:35 PM
Rose, I tried your suggestion and I did get the message "The operation completed successfully", however, when I went back into my system and chose Reset your PC I still a receiving an error message "Unable to reset your PC. A required drive partition is missing." I had the dreaded blue screen with the
and then the auto repair loop with Diagnosing after I did all the bootrec /c: chkdsk and other commands in Dos command yesterday. Eventually, something went right and I got back into my Windows. I was able to use it for about 6 hours,and I saved all my most important files onto a USB.. Like most here, I have an ASUS notebook Core i3 that came with Windows 8 already installed and did not come with a CD for the operating system in the box. I'm no techy, so I've learned everything from these types of forums. The thing I don't understand is why would my system come back up then go down saying there's a partition missing and how do I fix this? Please help
and then the auto repair loop with Diagnosing after I did all the bootrec /c: chkdsk and other commands in Dos command yesterday. Eventually, something went right and I got back into my Windows. I was able to use it for about 6 hours,and I saved all my most important files onto a USB.. Like most here, I have an ASUS notebook Core i3 that came with Windows 8 already installed and did not come with a CD for the operating system in the box. I'm no techy, so I've learned everything from these types of forums. The thing I don't understand is why would my system come back up then go down saying there's a partition missing and how do I fix this? Please help-
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Zeecee
September 2, 2014 5:20:01 PM
mdenson50
September 11, 2014 3:19:33 PM
Zeecee said:
I'm having this issue. Any updates?Noah9001 said:
Now says 'repairing disk errors. This may take over an hour to complete' I will leave it over night. (10.27 where I am) and see in the morning. If nothing I will ask for further instructions. I just encountered the same problem on my laptop. I removed the battery, waited 30 seconds, reinserted the battery, and Win8 started normally.
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Cmspiker
September 18, 2014 6:47:55 AM
christinez said:
I was having a similar problem. Blue error screen, preparing to autorepair then black screen loop.I used the Acer hotkeys for factory restore and was able to get back in. Push Alt and F10 while turning on your computer. If you have another type of laptop like HP you need to look up the factory reset hotkeys and push those while turning on the laptop
From my experience (Acer aspire laptop) It should say "Please Wait" instead of "preparing for autorepair" Then you will have to choose a language. After that I got 3 options: 1. Continue to Windows 2. Troubleshoot 3. Shutdown. I chose #1 and just went through to Windows and then my laptop seemed to work as normal.
Beware that if you go into factory reset, (I just found this in another forum), but as far as I understand, THERE IS A POTENTIAL FOR ALL OF YOUR FILES TO BE WIPED CLEAN USING THIS METHOD (especially if you do a factory reset). I was lucky and just continuing through option #1 worked and everything was pretty much still there but just BEWARE that this may not always be true, especially if you choose option 2.
Hope this helps someone!
I just tried this and it didnt work, ive also tried everything else in these reply threads and nothing has worked. Im getting frustrated and dont want to take it to a shop because it costs alot. I have an acer (not sure which one) and i get this exact thing, blue screen sad face, then to preparing automatic repair then to blank black screen, help??
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chanchan3302
less than a minute ago
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!
now my win. 8 lab top works