Save As not functioning properly

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Gray Wolf

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Mar 25, 2013
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I'm a graphic artist and I receive files in various formats. In the past I was able to select "save as" and save attached files to my desktop where I could then decide what to do, where to save them ultimately, etc. Since installing a new harddrive, I can't use "save as" like I did before. Everything is listed as an "attachment", not as PDF, DOC, EPS, PNG, etc. How and where can I change my Outlook Express settings to allow me to "save as"?
 
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hang-the-9

hang-the-9

Titan
Mar 25, 2010
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Sounds like you are not opening the email before you are saving it, and probably have preview shut off. Just installing a new hard drive should not have changed anything, did you also re-install Windows? If you open the emails fully, does it show the files?
 
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Gray Wolf

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Mar 25, 2013
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10,510
I formatted the new hard drive with Windows XP. I'm opening the email first and reading the instructions from my clients. If they've attached a JPG or BMP, of course I can see the images in the body of their email. But if they've attached an AI, EPS, DOC or PDF then I can not see any image. I then have the choice of double-clicking the attachment and allowing Adobe Photoshop to open the files or I could right click and have more options, including "save as".

The files I choose to "save as" are being saved where I specify and I can then right click on the desktop icon and choose to "open with" from a list of programs. So, I guess they are being "saved as", but something is goofed up somewhere (probably my fault) because when I first choose to "save as" the attached file name doesn't appear in it's original format, only as an "attachment".

Maybe I'm whining when there's no true issue, but I didn't see things in this manner before I changed hard drives. I would always see the file extension listed, so that when I decided to "save as" with a PDF file, it appeared as a PDF file as I was performing the action, and appeared with a PDF icon on my desktop.

I have tried several times to change my default for opening PDF files. I'd prefer that Adobe Reader opens my PDF files. But if I double-click on a PDF attachment, Adobe Photoshop opens the file. I've tried unsuccessfully to change my Adobe settings to no avail. Thus I find myself with this dilemma.

Am I whining more than necessary, or am I just a lost ball in high weeds?
 
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Gray Wolf

Honorable
Mar 25, 2013
3
0
10,510
hang-the-9,

Thank you! I had worked out most of the issues, but this was the final settings change I needed to make everything roll smoothly.

I appreciate everyone's help on this! It means a lot to me!

Issue resolved!! :)

Gray Wolf
 
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