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ASRock 970 Extreme3

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March 25, 2013 7:10:54 PM

Hi All, I just completed my first solo build. I assume I have issues with my MoBo because I've had a number of issues all seemingly unrelated. I get BSOD (Memory_management) and have had driver issues ONLY when the AMD Catalyst update software is running in the background.

I used an ASRock 970 Extreme3 with AMD FX 6300 6-core 3.5ghz. GPU: Sapphire Radeon HD 7850 2gb. RAM: Corsair Vengeance 2x4gb DDR3-1600. Windows 7 pro x64 from Dreamspark.

I've gotten various errors/freezes on games, web browsers and simple programs. Spent 16 hours on the phone w/ Microsoft regarding updates which I ended up fixing (so far.)

Could a bad mobo/drivers cause these problems? I also ran Windows Mem diagnostic which was my first reaction after BSOD (happens sporadically). Sorry for lenghty post, hopefully someone else has had similar issues and can offer insight.

Edit: I should also add, system became MUCH more stable (only 1 bsod so far) after I halted the services that came with the mobo - ASRock xtreme tuner/instant boot.

More about : asrock 970 extreme3

a b V Motherboard
March 25, 2013 7:20:42 PM

I have nothing but crashes with my asrock board and using instant boot. But I have a different board have you tried to use memtest? Its free and you can burn it to a disk and run it at the boot screen. This will test the ram for errors to see if that part of the system is the issue.
March 25, 2013 7:25:06 PM

I've only used Windows Memory Diagnostic. I downloaded memtest from CNET and got a metric TON of adware (ok, a slight exaggeration) despite un-checking it. As I was typing this, Firefox crashed (and it has been crashing frequently as well). Where should I download it to avoid adware?

EDIT: I've seen some news/posts here and elsewhere that say the AMD 6300 GPUs require BIOS updates from some boards? If anyone else reads this...would the Asrock 970 Extreme3 need a BIOS update? I can't seem to find info on this particular mobo.
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March 25, 2013 7:54:16 PM

To make a proper system test i would suggest you to ....

1 Update your bios to the latest.
2 Make a clean windows install and then install all the necessary drivers provided from AMD (NOT ASrock) since their drivers are outdated
3 DO NOT install any extra tools provided by ASrock
4 Do NOT OC your system while testing, use the default bios settings
5 Get memtest86 usb installer http://www.memtest86.com/download.htm and test your memory
6 Run a CPU stability test
7 Run a GPU stabily test

....and then let us know how it went :) 
March 25, 2013 8:30:48 PM

kounelos said:
To make a proper system test i would suggest you to ....

1 Update your bios to the latest.
2 Make a clean windows install and then install all the necessary drivers provided from AMD (NOT ASrock) since their drivers are outdated
3 DO NOT install any extra tools provided by ASrock
4 Do NOT OC your system while testing, use the default bios settings
5 Get memtest86 usb installer http://www.memtest86.com/download.htm and test your memory
6 Run a CPU stability test
7 Run a GPU stabily test

....and then let us know how it went :) 


Thanks for the response and advice! Before I do that, since ASRock drivers aren't up to date, should I trust that the BIOS download on their site is? Asrock BIOS DL
March 26, 2013 5:32:55 AM

finglol said:
kounelos said:
To make a proper system test i would suggest you to ....

1 Update your bios to the latest.
2 Make a clean windows install and then install all the necessary drivers provided from AMD (NOT ASrock) since their drivers are outdated
3 DO NOT install any extra tools provided by ASrock
4 Do NOT OC your system while testing, use the default bios settings
5 Get memtest86 usb installer http://www.memtest86.com/download.htm and test your memory
6 Run a CPU stability test
7 Run a GPU stabily test

....and then let us know how it went :) 


Thanks for the response and advice! Before I do that, since ASRock drivers aren't up to date, should I trust that the BIOS download on their site is? Asrock BIOS DL


Well it's their motherboard so yeah download the latest bios from their site..

March 26, 2013 3:59:27 PM

kounelos said:
finglol said:
kounelos said:
To make a proper system test i would suggest you to ....

1 Update your bios to the latest.
2 Make a clean windows install and then install all the necessary drivers provided from AMD (NOT ASrock) since their drivers are outdated
3 DO NOT install any extra tools provided by ASrock
4 Do NOT OC your system while testing, use the default bios settings
5 Get memtest86 usb installer http://www.memtest86.com/download.htm and test your memory
6 Run a CPU stability test
7 Run a GPU stabily test

....and then let us know how it went :) 


Thanks for the response and advice! Before I do that, since ASRock drivers aren't up to date, should I trust that the BIOS download on their site is? Asrock BIOS DL


Well it's their motherboard so yeah download the latest bios from their site..



As I was about to install BIOS update I got an error message: "PI Version in SYS ROM mismatched PI version in ROM file" and after googling it a bit it seems installing via flash drive may eliminate this. I also just realized my memory isn't in the supported list like I thought it was on ASRock's website. That seems like a likely cause of this issue...
March 26, 2013 5:30:55 PM

why what's wrong with your memory?
You can always set it manually to 1600 or 1866 which is safe for your cpu IF your memory supports those speeds..
and update your bios with instant flash which almost never fails..
March 26, 2013 7:22:46 PM

kounelos said:
why what's wrong with your memory?
You can always set it manually to 1600 or 1866 which is safe for your cpu IF your memory supports those speeds..
and update your bios with instant flash which almost never fails..


Sorry! The most frequent BSOD I get is "memory management". I actually haven't had a crash since yesterday removing all the ASRock extra utilities. I'll try instant flash and follow what you said in the last post and hopefully won't run into any more errors. The most frustrating thing about this is I haven't been able to duplicate what causes the errors whether it's programs crashing or a BSOD. Thanks for your help.
a b V Motherboard
March 26, 2013 10:55:26 PM

well if you actually tried doing what i suggested and for the full amount of time, this would have eliminated weather or not your ram is compatible with the motherboard and/or if for some reason the ram had errors.
March 30, 2013 7:19:13 AM

bgunner said:
well if you actually tried doing what i suggested and for the full amount of time, this would have eliminated weather or not your ram is compatible with the motherboard and/or if for some reason the ram had errors.


I did ask where I should download it to avoid adware (it seems there are several incarnations/locations of for memtest re: my 2nd post) but ended up running memtest86+ and got a lot of errors. I've requested an RMA on my ram and am awaiting it's arrival. I'll test the new one after installing to see if that's the cause of the problem or if it's a compatibility issue.

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a b V Motherboard
March 30, 2013 8:03:44 AM
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http://www.memtest.org/

For future reference this is the direct link to the Official web site for memtest86+.
April 6, 2013 3:31:11 PM

bgunner said:
http://www.memtest.org/

For future reference this is the direct link to the Official web site for memtest86+.


Thanks! Apparently the memtest I downloaded at first was not the same and I should've looked for this one. I found one of my ram sticks was in fact the issue, I'm now waiting on an RMA from Corsair, but the one issue I still get is that my PC sometimes won't wake up after going to sleep. A microsoft tech told me that my power settings seemed off, but I haven't really touched them at any point. That's likely to be another issue/thread if it continues to happen, but it seems the original problems were faulty RAM that windows memtest didn't catch (or the off-one I seemed to find first), but memtest86+ did. Thanks for your help.
July 2, 2013 12:38:55 PM

Hi,
I just bought
ASRock 970 EXTREME3
HIS Radeon HD 7870 2 GB
Corsair Vengeance Blue 8 GB (2X4 GB) & etc....
I have not yet installed them but i'm worried if my FX-6300 will run on my mobo, did you update your bios first?
cause i can't update my mobo, i don't have other CPU to run my mobo then update?
I bought my mobo at amazon but it's already open, think it's old
July 2, 2013 9:24:41 PM

XenoCideXZ said:
Hi,
I just bought
ASRock 970 EXTREME3
HIS Radeon HD 7870 2 GB
Corsair Vengeance Blue 8 GB (2X4 GB) & etc....
I have not yet installed them but i'm worried if my FX-6300 will run on my mobo, did you update your bios first?
cause i can't update my mobo, i don't have other CPU to run my mobo then update?
I bought my mobo at amazon but it's already open, think it's old


It runs fine after following an above suggestion and replacing a RAM module. I did update the BIOS, but after I'd installed the CPU and had no issues there. Just downloaded it from the ASRock website.
July 3, 2013 12:15:57 AM

finglol said:
XenoCideXZ said:
Hi,
I just bought
ASRock 970 EXTREME3
HIS Radeon HD 7870 2 GB
Corsair Vengeance Blue 8 GB (2X4 GB) & etc....
I have not yet installed them but i'm worried if my FX-6300 will run on my mobo, did you update your bios first?
cause i can't update my mobo, i don't have other CPU to run my mobo then update?
I bought my mobo at amazon but it's already open, think it's old


It runs fine after following an above suggestion and replacing a RAM module. I did update the BIOS, but after I'd installed the CPU and had no issues there. Just downloaded it from the ASRock website.


This is my first build and i'm still new
did you use other CPU (other that fx-6300 to update the bios?
cause I only have fx-6300 available
July 3, 2013 7:53:54 AM

XenoCideXZ said:
finglol said:
XenoCideXZ said:
Hi,
I just bought
ASRock 970 EXTREME3
HIS Radeon HD 7870 2 GB
Corsair Vengeance Blue 8 GB (2X4 GB) & etc....
I have not yet installed them but i'm worried if my FX-6300 will run on my mobo, did you update your bios first?
cause i can't update my mobo, i don't have other CPU to run my mobo then update?
I bought my mobo at amazon but it's already open, think it's old


It runs fine after following an above suggestion and replacing a RAM module. I did update the BIOS, but after I'd installed the CPU and had no issues there. Just downloaded it from the ASRock website.


This is my first build and i'm still new
did you use other CPU (other that fx-6300 to update the bios?
cause I only have fx-6300 available


Nope, this was my first build as well. I updated the bios with the CPU (the 6300) installed.
July 3, 2013 8:03:05 AM

Thanks,
I think it will also run my fx-6300 as well I check my board and there's a sticker that says P1.60, hope that's the bios version because according to asrock website the fx-6300 will run starting P1.60 version. thanks again man.
a b V Motherboard
July 3, 2013 2:29:47 PM

@ XenoCideXZ your bios are on the sticker on the bios chip. AsRock uses the PX.XX format for bios numbers so I will say that your bios are P1.60.
!