- Mar 27, 2013
- 2
- 0
- 10,510
Hi, I've had this card for 3 years, and it's original with the laptop. I had intermittent crashes which led to a long battle with Sager and the reseller, XOTICPC, where they blamed everything BUT the gfx card. In fact, Sager actually tried to scam me out of $ for new keyboard, RAM, etc. When they erroneously reported the cause of crashing to be my RAM, I got the specs for replacement RAM and told them I'd do it myself. This was because they were charging $150 more than market price for it!
I just updated the drivers, and it crashed again. Is anyone aware of any class action lawsuits against NVidia that I can join, as this made my $2000 laptop a paperweight for years, and caused endless battles and RMAs with warranty providers?
Unfortunately I bought from XOTICPC, who does not honor their customers. I am aware of Class Actions from Dell and other retailers, which appear to already have settled.
For those who would ask why I didn't RMA during my warranty period, XOTICPC told me I had to create a solid, reproduceable crash in order to RMA. However, it being intermittent, I had no idea what caused the crashes. Finally with a clean install of Ubuntu and a link to a 720p movie online, I got it to happen reliably. That took a year for me to figure out.
Also, I can't even find a replacement for this card. If I were to replace it, what could I use? How would I know a different card would fit my form factor and pins?
I just updated the drivers, and it crashed again. Is anyone aware of any class action lawsuits against NVidia that I can join, as this made my $2000 laptop a paperweight for years, and caused endless battles and RMAs with warranty providers?
Unfortunately I bought from XOTICPC, who does not honor their customers. I am aware of Class Actions from Dell and other retailers, which appear to already have settled.
For those who would ask why I didn't RMA during my warranty period, XOTICPC told me I had to create a solid, reproduceable crash in order to RMA. However, it being intermittent, I had no idea what caused the crashes. Finally with a clean install of Ubuntu and a link to a 720p movie online, I got it to happen reliably. That took a year for me to figure out.
Also, I can't even find a replacement for this card. If I were to replace it, what could I use? How would I know a different card would fit my form factor and pins?
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