First time with a sound card. HELP

NiteScar

Honorable
May 3, 2012
21
0
10,510
Ahhey, I would like to start this off by thanking you for your time. Here is a short overview. I believe I got a faulty card but I wanted to check to see if maybe I am missing something.

Specs that are relevant:
Z506 speakers (not sure if relevant)
Sound Blaster recon pro card (new, with the 3.5 bay)
asus cross hair v-z
*Will furnish any other specs upon request*

Well my mobo/os/bios isnt recognizing the card. The LEDs are on and the buttons on the front I/O dont light up. The mother board was just replaced this week. I tried it in PCIe slots but nothing changed. Also it seems lose in both ports and it never shows up in the Bios or devicemanager and if I try to run the software it came with nothing happens it just says it cant find the right hardware. So it doesnt see the card. I am really confused and who knows maybe I am just missing something.

Thanks again for your time and all responses are appreciated.

NiteScar
 
Solution
What slot are you placing it in? I recently purchased an Asus Xonar DSX and the card refused to be recognised in my PCI-e 1x slots (including the BIOS and Device Manager, hence I couldn't install the software because no hardware was detected). But as soon as I placed it in a x16 slot, it worked perfectly. I suggest trying this before you return the card.

NiteScar

Honorable
May 3, 2012
21
0
10,510


alright good to know and nope there is nothing unrecognized. windows 7 ult 64bit.
 

NiteScar

Honorable
May 3, 2012
21
0
10,510


alright I will just send it back then! nothing else I can do.
 

yamman101

Distinguished
Oct 31, 2011
84
0
18,640
What slot are you placing it in? I recently purchased an Asus Xonar DSX and the card refused to be recognised in my PCI-e 1x slots (including the BIOS and Device Manager, hence I couldn't install the software because no hardware was detected). But as soon as I placed it in a x16 slot, it worked perfectly. I suggest trying this before you return the card.
 
Solution

NiteScar

Honorable
May 3, 2012
21
0
10,510


This fixed it! Wow thanks so much!
 
The only reason I did not suggest the same thing is you wrote "I tried it in PCIe slots but nothing changed." With the s on the end of "slots" I thought you meant you already tried that. In fact when I read yamman's post I said (to my self) he already tried it and went back and reread the post to make sure.

good to hear you got it working.
 

NiteScar

Honorable
May 3, 2012
21
0
10,510


Sorry to be misleading I meant multiple pcie slots. looking back that is totally my bad, sorry to of wasted more of your time with it when I could of been more clear, I will be sure to be more careful with my info in the future :)
 

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