New Build: First startup, no mouse/keyboard

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tenajanet

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Jan 4, 2013
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I'm starting up my new build for the first time. I turned it on and went to the BIOS, had full mouse and keyboard function. I selected my optical drive as the priority boot drive to install windows 7. Saved and exited and restarted. It says "windows is loading files", then it takes me to a windows 7 install screen, except now I have no mouse or keyboard function. Any thoughts?
 
Solution
pauls3743
That normally happens when you plug the mouse and keyboard into USB3 (blue) ports. Windows doesn't have native drivers for USB 3 yet so the keyboard and mouse fail when you try to install Windows. Plug them into the older USB 2 (black) ports.
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pauls3743

pauls3743

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Dec 24, 2011
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That normally happens when you plug the mouse and keyboard into USB3 (blue) ports. Windows doesn't have native drivers for USB 3 yet so the keyboard and mouse fail when you try to install Windows. Plug them into the older USB 2 (black) ports.
 
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tenajanet

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Jan 4, 2013
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10,510


That was exactly the problem, thank you!!!
 
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