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Task Bar Freezes on Startup, Desktop no icons

Tags:
  • Cursor
  • Desktops
  • Icons
  • Laptops
  • Acer
  • Taskbar
  • Windows 7
Last response: in Windows 7
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March 29, 2013 1:46:32 PM

I have had a Acer Aspire 7741G-7017 for about three years.

I'm running Windows 7.

Just yesterday, its been causing problems. When I turned it on:

It loads the Startup screen.
It loads my desktop wallpaper.
My mouse shows up.
There are no desktop icons.
The Taskbar only loads two icons in the tray: the battery icon and the sound icon; the sound says "sound service is not running"
When I hover my mouse over my task bar, it shows the hovering circle, signaling that it is not responsive.
Ctrl Alt Dlt does nothing.


Some things I am aware of:
Safe Mode seems to work fine.
Low Resolution mode had the same problem.
Last Good configuration gave a me a Blue Screen of Death and then restarted.
Removing my battery does not help.
Removing all things plugged into my laptop does not help
I did a System Restore in safe mode and that didn't help. (And it deleted all my previous restore points: i did not know that would happen)
Startup Repair detected no errors.
My hard drive does not seem to have errors.
I do not believe I have a virus. (Thus, I believe I have a hardware/driver issue)


My problem sounds similar to the black screen of death people seem to have where nothing loads and only the mouse responds.

Also, whenever my laptop turns on or off, there's this random white flicker that sort of looks like static. It's very quick, like half a second. I'm scared that I might have been way too rough with my computer and broke something inside.

Thank you for any response. It is greatly appreciated.

More about : task bar freezes startup desktop icons

a c 249 D Laptop
a b $ Windows 7
March 29, 2013 1:51:29 PM

Hi :) 

Either hard drive failing or a Virus....

All the best Brett :) 
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March 29, 2013 1:54:51 PM

Thank your for your response.

My old hard drive crashed last summer. This new one is only ~8 months old. Chkdsk didn't tell me I had any problems.

I'm pretty sure I don't have malware, but I'll try to scan.
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a c 249 D Laptop
a b $ Windows 7
March 29, 2013 1:59:28 PM

badcomputer said:
Thank your for your response.

My old hard drive crashed last summer. This new one is only ~8 months old. Chkdsk didn't tell me I had any problems.

I'm pretty sure I don't have malware, but I'll try to scan.


Hi :) 

8 months lol...we see 1 day old hds that have crashed....

Run HIRENS CD on it.... chkdsk is chocolate teapot time by the way...

All the best Brett :) 

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March 29, 2013 4:52:47 PM

I scanned my hard drive with NOD32 and MalwareBytes. Didn't find anything suspicious.

I'm not really sure what could be up.
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March 29, 2013 7:20:55 PM

How do i use Hirens? Do i have to buy the CD?

Thanks.
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a c 249 D Laptop
a b $ Windows 7
March 29, 2013 7:22:31 PM

badcomputer said:
How do i use Hirens? Do i have to buy the CD?

Thanks.


Hi :) 

No its free....Google it...

All the best Brett :) 
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