Gigabyte Radeon HD 7970 Stuttering

AcemanE3 · Mar 30, 2013

Basically, the title says it all, but I am wondering how to fix it, right now I have the drivers at 13.3 Beta Catalyst and it is locked at OC 1100 MHz. I don't want to go through the hassle of RMA so I want a solution to this.

SPecs:

CPU- i5 3570K core clock
RAM- 16GB g. skill ripjawz (2x8)
PSU- Thermaltake 850W bronze certified
CPU cooler- Enermax TB60 200W fan
2TB WD
ASUS PBZ77 motherboard

Feldmarschall · Mar 30, 2013

What does Furmark burn in test says? Can you pass on 1080p preset?

AcemanE3 · Mar 30, 2013

Feldmarschall :

The temps are ok, around 65 degrees on average. I got a 2850 on the score but for a 7970 at 1100 MHz is not good and there was stuttering every half second.

Feldmarschall · Mar 30, 2013

Try to check dpc latency tool to see how system responds during Furmark. It might point you what is causing stuttering. We had simillar issue and it's been sound driver problem and some service, can't remember which.

AcemanE3 · Mar 30, 2013

Feldmarschall :

What is a DPC latency tool?

Feldmarschall · Mar 30, 2013

It's program.. just google it for download. It will show you spiked bars when something is interfering with system or underperforming. Spikes from green should go yellow, orange then red if severe stutter occurs.

cookybiscuit · Mar 30, 2013

Also if you have MSI Afterburner you can go into the options and set the frame latency to appear in the on screen display.

AcemanE3 · Mar 30, 2013

Feldmarschall :

Umm when I ran the latency tool , nearly everything was red. Every time it stuttered it went max red.

AcemanE3 · Mar 30, 2013

Feldmarschall :

So obviously it is the video card, should I RMA it or wait until new drivers come out to see if it will fix the problem?

Feldmarschall · Mar 30, 2013

AcemanE3 :

I think no drivers will help you. Now you can try disable all sound and networking devices in device manager (all of them) and run Furmark again and check latency checker. Maybe it's some of the other components making problems.

Check everything before you RMA it.

AcemanE3 · Mar 30, 2013

Feldmarschall :

AcemanE3 :

I think no drivers will help you. Now you can try disable all sound and networking devices in device manager (all of them) and run Furmark again and check latency checker. Maybe it's some of the other components making problems.

Check everything before you RMA it.

Ok Thanks a lot man, the problem was in my wireless adapter for some reason, I will RMA it and get a new one ASAP! Thanks a lot for your help.

Feldmarschall · Mar 30, 2013

Glad to help you man

But don't rush with RMA. It may be that is networking bothering you. Some virtual NIC's can cause some problems like the one Kaspersky IS creates so basically your problem could return as soon as you connect to network again.

AcemanE3 · Mar 30, 2013

Feldmarschall :

I will try it in a new PCIe slot and etc. so I will see what I can do before RMAing

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