Helped my brother put together a brand new computer roughly a month ago. From the day I left, he has been plagued with random restarts (not constant, ranging from 3-9 a week).
Basic specs off the top of my head:
CPU: Intel I7
Ram: Gskill 4x4gb
Mobo: Asus 77 chipset
GPU: Nvidia 670gtx
PSU: 550w
HDD: 1TB (single drive)
USB WiFI (Cisco)
Windows 7 ultimate.
Now, I've tried uninstalling GPU drivers, reinstall gpu drivers, fresh install of windows with all up to date drivers off the web.. he still gets them. The report below shows only 4gb of memory (this is from when I was trying to diagnose if ram was an issue and only had 1 stick installed). Still in the processes of checking the ram... any other ideas? It clearly points to the driver causing the crash but it could be a variety of things.
Whocrashed reports:
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
CPU: GenuineIntel Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz Intel586, level: 6
8 logical processors, active mask: 255
RAM: 4238176256 total
VM: 2147352576, free: 1958637568
Crash Dump Analysis
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Thu 3/28/2013 5:47:03 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\032813-25786-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x1392B0)
Bugcheck code: 0x116 (0xFFFFFA8011B564E0, 0xFFFFF88005BE32B0, 0xFFFFFFFFC00000B5, 0xA)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 314.22
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 314.22
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 314.22 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_TDR_ERROR
On Thu 3/28/2013 5:47:03 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: nvlddmkm.sys (0xFFFFF88005BE32B0)
Bugcheck code: 0x116 (0xFFFFFA8011B564E0, 0xFFFFF88005BE32B0, 0xFFFFFFFFC00000B5, 0xA)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 314.22
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 314.22
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 314.22 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_TDR_ERROR
On Thu 3/28/2013 8:57:14 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\032813-8002-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x9336AC)
Bugcheck code: 0x116 (0xFFFFFA8011BB14E0, 0xFFFFF88007F396AC, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 314.22
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 314.22
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 314.22 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_TDR_ERROR
Basic specs off the top of my head:
CPU: Intel I7
Ram: Gskill 4x4gb
Mobo: Asus 77 chipset
GPU: Nvidia 670gtx
PSU: 550w
HDD: 1TB (single drive)
USB WiFI (Cisco)
Windows 7 ultimate.
Now, I've tried uninstalling GPU drivers, reinstall gpu drivers, fresh install of windows with all up to date drivers off the web.. he still gets them. The report below shows only 4gb of memory (this is from when I was trying to diagnose if ram was an issue and only had 1 stick installed). Still in the processes of checking the ram... any other ideas? It clearly points to the driver causing the crash but it could be a variety of things.
Whocrashed reports:
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
CPU: GenuineIntel Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz Intel586, level: 6
8 logical processors, active mask: 255
RAM: 4238176256 total
VM: 2147352576, free: 1958637568
Crash Dump Analysis
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Thu 3/28/2013 5:47:03 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\032813-25786-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x1392B0)
Bugcheck code: 0x116 (0xFFFFFA8011B564E0, 0xFFFFF88005BE32B0, 0xFFFFFFFFC00000B5, 0xA)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 314.22
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 314.22
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 314.22 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_TDR_ERROR
On Thu 3/28/2013 5:47:03 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: nvlddmkm.sys (0xFFFFF88005BE32B0)
Bugcheck code: 0x116 (0xFFFFFA8011B564E0, 0xFFFFF88005BE32B0, 0xFFFFFFFFC00000B5, 0xA)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 314.22
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 314.22
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 314.22 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_TDR_ERROR
On Thu 3/28/2013 8:57:14 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\032813-8002-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x9336AC)
Bugcheck code: 0x116 (0xFFFFFA8011BB14E0, 0xFFFFF88007F396AC, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 314.22
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 314.22
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 314.22 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_TDR_ERROR
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