My Laptop Crashed

ddrew

Honorable
Apr 1, 2013
4
0
10,510
I think my laptop crashed. While I was surfing the net, it suddenly showed a blue screen. Now it'll turn on to that blue screen. What do I do to fix it? Can someone help me?
 

kalachavi

Honorable
Mar 27, 2013
21
0
10,510
Are you sure the computer is crashed if your sure that the computer is crashed then you can use min xp or norton ghost to recover your os without loosing the files in the local drive ex apt the installed programs and files in the desktop and the documents folder
 

ddrew

Honorable
Apr 1, 2013
4
0
10,510


all it says is UNMOUNTABLE_BOOT_VOLUME

Technical Information:
*** STOP: 0x000000ED (0x86DC5958, 0xC0000006, 0x00000000, 0x00000000)

Thats all it says... so what do you think?! Did it really crash?!
 

ddrew

Honorable
Apr 1, 2013
4
0
10,510


I'm not sure. My friend told me that if the blue screen appears, then it crashed.
 

ddrew

Honorable
Apr 1, 2013
4
0
10,510


okay I'm sorry but you will have to explain that to me. I'm not much of a computer person. Can you explain that recovery console and OS CD OR USB part for me please?! Thank you !