Can't connect to the internet

ericestrella · Apr 1, 2013

Hey so I just built my gaming pc and hooked up everything. I installed Windows 7 professional 64-bit and entered the product key but it didn't work because there was no internet connection. So I connected the pc with the modem/router but it still won't connect to the inernet.

HELP!!!

PS On my pc the ethernet outlet is blinking, looking like it should work.

unksol · Apr 1, 2013

Did you install the motherboard/network drivers?

ericestrella · Apr 1, 2013

unksol :

No, is that really the problem? I was hoping to connect to the internet through my home network to do that but I ran into this problem. Will downloading these drivers onto my pc fix the problem?

Also, I was watching NewEgg's video on building a pc, the third part, and in that the product key worked perfectly and then they download the drivers onto a USB and then onto the pc. The thing with me is that it won't accept the product key, saying that I need to be connected to the internet in order to verify the product key.

USAFRet · Apr 1, 2013

ericestrella :

Almost certainly, yes. Without the network drivers, your system has no idea how to connect to the outside world.

ericestrella · Apr 1, 2013

USAFRet :

I was watching NewEgg's video on building a pc, the third part, and in that the product key worked perfectly and then they download the drivers onto a USB and then onto the pc. The thing with me is that it won't accept the product key, saying that I need to be connected to the internet in order to verify the product key.

USAFRet · Apr 1, 2013

If this is a new motherboard, you should have the drivers on the included CD.
Barring that, download from another PC onto USB or CD.

ericestrella · Apr 1, 2013

USAFRet :

OK I will try that out tomorrow and get back on this forum on any updates.

USAFRet · Apr 1, 2013

Verify and Activate are two different things. A valid key validates with zero connection. It is the right algorithm, or it isn't.
Activation requires contacting the mothership, either online or by phone.

ericestrella · Apr 1, 2013

USAFRet :

I don't understand, what are you suggesting I do then?

USAFRet · Apr 1, 2013

ericestrella :

During initial install, the 'verification' phase does not/should not require an active internet connection. Put in the key...if it meets the correct algorithm, its good.
To "activate", then it needs to connect to the mothership.

ericestrella · Apr 1, 2013

USAFRet :

ericestrella :

During initial install, the 'verification' phase does not/should not require an active internet connection. Put in the key...if it meets the correct algorithm, its good.
To "activate", then it needs to connect to the mothership.

OK I understand, I'll get back on this forum in the next few days with an update on the situation.

ericestrella · Apr 2, 2013

USAFRet :

Thanks to you everything worked perfectly, however I have come unto a new issue. I began installing Windows 7 updates (101 to be exact) and once it was done installing it said it had to restart the computer. I pressed that button and then it said CONFIGURING WINDOWS with a percentage below that. After a little while it said SHUTTING DOWN... but it has been "shutting down" for a long time now, is this normal or is there a problem?

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