GTX570 exhibiting artifacts from POST to Safe Mode

McBain73

Honorable
Apr 2, 2013
2
0
10,510
Hi folks,

About a year ago I built a PC running Win 7 Ultimate with a 60GB SSD, 8GB of RAM and a Gainward GTX570 GPU for video editing.

The computer worked perfectly fine until this evening, when speckles started appearing on my screen and Windows started repeatedly freezing or crashing with a BSOD.

The situation deteriorated rapidly to the point where, now, if I boot up, this is what happens:

1. The Intel BIOS splash screen has artifacts: streaky lines all over it.
2. The screen alternates between being blank and being filled with multi-coloured streaky lines, the kind you used to see when old arcade games booted up.
3. Windows goes directly to safe mode. It doesn't even give me the option of starting Windows normally, it just goes straight to safe mode, using the bog-standard VGA driver.
4. After Safe Mode starts, I get a message saying "Please reinstall/update the display driver and program." There's a little triangle and exclamation mark on the GPU in the Device Manager. It says "Windows has stopped this device because it has reported problems. (Code 43.)

Thinking it was a corrupt Nvidia driver problem, I installed the latest drivers. Didn't fix the problem. I rolled back to drivers from late 2012. Didn't fix the problem. I rolled back even further to the original drivers from my installation CD. No dice. Each time, I've selected the "clean install" option but no luck.

I tried switched from HDMI connection to DVI connection. No luck. I've run Advanced System Care several times. No luck. I've run a Windows disk check on startup. The problem persists. I'm not sure what else to do apart from send the card back under warranty. But I've been thinking: if the card works fine in safe mode, without me getting any BSODs or artifacts, then surely it must be a driver issue, mustn't it? Any thoughts? Suggestions? I've taken screen shots of the bootup screens on my digital camera if anyone wants to take a look at them.

Thanks in advance for any help you can offer.
 



Sounds like it could be driver related. Specially as you can get to safe mode. I would suggest using a tool like Driver Sweeper to clean off driver installations (it's usefull and easy to use). Sometimes the Nvidia installers can leave remnants of old drivers behind, causing conflicts. Additionally ensure the card is seated correctly, and make sure all the power cables are plugged in both at the card, and coming from the PSU. After that, you could try swap cards with anything at all, just to see if the system can boot. Then at least you know it's your card. It could be faulty, so after exhausting those options RMA'ing is prob the only answer. Sorry, not exactly helpful, I know.

 

McBain73

Honorable
Apr 2, 2013
2
0
10,510
Problem solved. I replaced the card with an old GeForce 9400GT I had lying around, and bingo, no more artifacts, and I can run Windows in normal mode again.

The fact that I was getting artifacts during POST made me think that it probably wasn't a corrupted Nvidia driver after all, and swapping out the card has proven that. Must be faulty VRAM or GPU. I'm gonna RMA it.