Windows 7 Updates Taking Too Long!

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ericestrella

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Mar 26, 2013
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I began installing Windows 7 updates (101 to be exact) and once it was done installing it said it had to restart the computer. I pressed that button and then it said CONFIGURING WINDOWS with a percentage below that. After a little while it said SHUTTING DOWN... but it has been "shutting down" for a long time now, is this normal or is there a problem?
 
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ericestrella

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Mar 26, 2013
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I sadly haven't been keeping track of time but I would say around an estimate of almost an hour of it saying SHUTTING DOWN...
 
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anti-painkilla

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Unfortunately with updates you do need to be a bit more careful than usual. Advising against force crashing and rebooting.

If you can wait, I would give it a bit longer, do you need the computer right away?

We image computers and do the updates at shut down, these usually take an hour but says which update it is up to. eg 70 of 101. Did you do the updates when you were logged on through 'windows updates' in control panel or at shutdown, with a yellow shield on the shutdown button?
 
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unoriginal1

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I agree with Anti- Wait if you can. The chances are high that if you do a forced shutdown/reboot you could corrupt some of the system files and be forced to re image if it's not repairable.

I'd give it a couple of hours (3-4) if it's still in the same state then it must have got stuck in a loop somewhere and you will have no choice but to shut it down. Do a restart and see where that takes you and let us know.
 
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ericestrella

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To answer your question, I did the updates when I was logged on through windows updates in control panel. Does this somehow make a difference? I hope this little bit of info helps you out and I will take your advise as well as unoriginal51, and wait up to 3-4 hours before I even think of doing anyhting to the pc.
 
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ericestrella

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An update on the situation, it seems that the chord connecting my pc to the router/modem got disconnected during this process, could that maybe be a reason as to why it's taking so long or does that not matter?
 
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anti-painkilla

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Just if it was done the way you said it was it should faster to shutdown as it does it all while the computer is running, how long did it take before it asked you to reboot? Should take the same amount of time overall.

Still best to wait it out.

ADDED:
With the disconnected cord, reconnect it. I doubt it would make a difference, usually downloads the updates before installing.

Going back to the initial question, did the computer restart or had it been saying 'shutting down' the whole time?
 
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ericestrella

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Mar 26, 2013
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It has been saying SHUTTING DOWN... this whole time, still going btw.
 
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yoji

yoji

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What spec is your machine? if it old.. hard disk has little space.. not maintained well.. and your updates including things like Service packs.. it can take an AGE to complete...
So hang in there if you can.. and let it complete if at all possible....just leave it overnight and see what happens by morning.. if it still going.. I think you really will have to nuke it.
Good luck
 
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ericestrella

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uhhhhhh, by nuke it, what do you mean?
btw the specs are not old and I have a 1 TB hardrive.
 
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unoriginal1

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Hes talking about reformatting the hard drive and re installing the OS. Of course that is the last resort. For now.. Just give it time and see where it goes. Once enough time has gone by (opinions vary) then you do your hard reboot. It's possible that it will just resume updates and you won't have any issues at all.

It's also possible that it will choke and be corrupted and require you to do a reformat / reinstall. If it gets to that point don't panic just keep referring to Tom's and we can help assist in trying to recover your data and or OS (by repairing) before reformatting.
 
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ericestrella

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Mar 26, 2013
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OK it is 6:14 here in New York City, so I'll leave it going until 9:00 and once it hits that time I'll come back on the forum and ask what to do. Thanks for all the help you guys.
 
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ericestrella

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I was actually forced to do a reboot but I have a best friend who's very knowledgeable about computers so he fixed the issue as to why the updates weren't working. Turns out, all I needed to do was go to Microsoft Fix It and well it fixed the issue and all the updates are working.
 
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