Can't get past welcome screen on Windows XP because there are no users to select from.

G

Guest

Guest
I have been having the worst possible time with this problem! Reformatting is the absolute last thing that I want to do but it's looking devastatingly likely at this point.. I'm running Windows XP Pro 64bit on this machine, btw.

So basically what happens is I start up the computer as normal and it stops at the Welcome screen (usually my PC just goes through this screen because I don't have any user accounts set up other than the administrator account, and no passwords, either) and says "To begin, click your user name" with absolutely no usernames to click on. The only thing there is the option to shut down.

I've tried the trick with CTRL+ALT+Del to bring up the login dialogue box and tried to enter with a blank password for the "Administrator" username, but it throws the weirdest error at me (http://img32.imageshack.us/img32/6205/rsz1citrixerror.png). Putting in anything else in to try and login results in a wrong username/password error dialogue.

What I've tried:

* Using my XP disk to "repair" Windows. Now the resolution is borked on the Welcome screen but the error otherwise behaves the same as above.
*I downloaded Hiren's BootCD and I've scanned for viruses. It found some Trojans and Malware and cleaned them up, but half of the results were from Hiren's BootCD so I don't really think that did anything.
*I tried resetting the Administrator password through Hiren's, nothing changed.
*I edited the registry through Hiren's. I tried unhiding the welcome screen, nothing. I tried adding a new user through Hiren's and checked that it was appearing in the registry but that didn't do anything either. I even tried to disable the remote user whatever error dialogue and that actually resulted in a blue screen of death before you even get to the Welcome screen.
*Oh, I forgot to add--I also tried restarting in various different safe modes and other modes down the boot list. All didn't work, all stopped at the Welcome screen. When I tried to load the last good configuration, I found that all my backups were actually from the day of the error so that didn't help either.

Give it to me straight.. am I just completely FUBAR'd here?
 

Feldmarschall

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Mar 9, 2013
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I've seen these behaviour before and those options you did were all solutions I could find. For most people ctrl + alt + del logon, windows repair and registry edit worked. For those who didn't they gave up and no solution was provided. Maybe there is something else but people (and I) gave up trying. Backup and reinstall can't take more than 4 hours. You could google solutions for 2 weeks more before you end up loosing this game.
 

johnnyq1233

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Aug 15, 2007
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Did you pull the drive and put it in another system as a secondary drive and then scan with a good virus/malware tool.
After looking at the screen capture you posted...When did this start happening?
It looks like your machine is set up as a remote computer on a corporate network.
I've seen this once before on a comp that was stolen from a company and needed the connectivity from their network to start up.
Please give the make, model, and any software that was installed prior to this problem.