Tape Drive Issue

jardancool

Distinguished
Mar 29, 2011
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18,510
Firstly let me thank you in advance for taking the time out to help. My issue is I can not access the tape drive back up software (symantec exec 11d) it is not letting me log in the error says (the back up server exec is not responding. the service is either not running or not installed). is there any other way that i could retreive the .dat files