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Western Digital my passport 1tb hard drive partition disappeared

Tags:
  • Western Digital
  • Partition
  • External Hard Drive
  • Hard Drives
  • Portable Hard Drive
  • Storage
Last response: in Storage
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April 3, 2013 8:02:38 AM

I bought a western digital 4tb external hard drive and was planning on transferring all of my office's files on it from a my passport 1tb western digital portable hard drive.
First i plugged in the 4tb external hard drive and then it installed the drivers and everything was working fine.
Then i plugged in the 1tb portable hard drive and i only saw one of the two partitions come up. Also when i tried to view files on partition that came up the windows just freezes and then the partition diappears and I unplug and replug it to see the same result repeat.

I plugged the portable hard drive into other computers without the 4tb one plugged in at the same time and still the same thing happens.

I have extremely important data on it for my office and i don't know what to do.
How could a partition just disappear and why cant i view the files in the partition that is showing up.

Please can someone help me ?!??!!

More about : western digital passport 1tb hard drive partition disappeared

a c 76 G Storage
April 3, 2013 8:06:51 AM

It looks like the drivers may have been "mixed up" with the drives. Try rebooting, then plug only the 4TB drive in and see if everything is there. If not, try reinstalling the drivers for it.

Next, I would try to transfer the data from another machine using a share across the network.
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April 3, 2013 8:23:40 AM

ronintexas said:
It looks like the drivers may have been "mixed up" with the drives. Try rebooting, then plug only the 4TB drive in and see if everything is there. If not, try reinstalling the drivers for it.

Next, I would try to transfer the data from another machine using a share across the network.


but i tried plugging in the 1tb portable hard drive to a computer that the 4tb hasnt been plugged into yet and it gives the same result.
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a c 76 G Storage
April 3, 2013 9:05:59 AM

Did you do anything to "repair" the drive when it was plugged into either machine?
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April 3, 2013 9:10:04 AM

ronintexas said:
Did you do anything to "repair" the drive when it was plugged into either machine?


no it didnt ask me to repair it or anything. however after leaving it plugged in for some time i was asked if i wanted to format it.
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a c 76 G Storage
April 3, 2013 10:49:10 AM

There may be an issue with the drive or the partitions may have an issue. Try using this software to examine the drive:

http://www.partition-tool.com/

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