I bought a western digital 4tb external hard drive and was planning on transferring all of my office's files TO it FROM a my passport 1tb western digital portable hard drive. so the 4tb is new and blank and the 1tb has all my office files on it
First i plugged in the blank 4tb external hard drive and then it installed the drivers and everything was working fine.
Then i plugged in the 1tb portable hard drive with all my data and i only saw one of the two partitions come up. Also when i tried to view files on partition that came up the windows just freezes and then the partition diappears and I unplug and replug it to see the same result repeat.
I plugged the portable hard drive into other computers without the 4tb one plugged in at the same time and still the same thing happens.
I have extremely important data on it for my office and i don't know what to do.
How could a partition just disappear and why cant i view the files in the partition that is showing up.
Also there is no hardware damage.the 1tb hard drive doesnt make any clicking sounds or anything.
Please can someone help me ?!??!!
First i plugged in the blank 4tb external hard drive and then it installed the drivers and everything was working fine.
Then i plugged in the 1tb portable hard drive with all my data and i only saw one of the two partitions come up. Also when i tried to view files on partition that came up the windows just freezes and then the partition diappears and I unplug and replug it to see the same result repeat.
I plugged the portable hard drive into other computers without the 4tb one plugged in at the same time and still the same thing happens.
I have extremely important data on it for my office and i don't know what to do.
How could a partition just disappear and why cant i view the files in the partition that is showing up.
Also there is no hardware damage.the 1tb hard drive doesnt make any clicking sounds or anything.
Please can someone help me ?!??!!