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Unidentified network - windows 7 - lan connection

Last response: in Windows 7
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April 3, 2013 5:02:29 PM

Hi, I've run into a problem with my connection as described. I've browsed the web for hours, and the only page I could find with what seemed like really skilled people was here, so thats why I'm asking. Found another thread, but I'm not that skilled with cmd etc. I'm well above average in computer knowlegde, but not enough that I could identify what I had to do to do the same thing on my computer.

Ive allready tried to reset my TCP/IP and I do not have bonjour running and I have not just forgot to set my network to home network. I can change it to home network trough setting up a homegroup, but that just makes it an unidentified home network.

To start you off I tried pining my modem and did an ipconfig /all.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\homec>ping 10.0.0.1

Pinging 10.0.0.1 with 32 bytes of data:
PING: transmit failed. General failure.
PING: transmit failed. General failure.
PING: transmit failed. General failure.
PING: transmit failed. General failure.

Ping statistics for 10.0.0.1:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Users\homec>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : homec-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8168B/8111B Family PCI-E Gigab
it Ethernet NIC (NDIS 6.20)
Physical Address. . . . . . . . . : 00-17-31-89-04-5A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::8cd0:e961:71:5412%12(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.84.18(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 285218609
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-60-D8-A3-00-17-31-89-04-5A

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{B439E0D9-7676-4301-A1A9-D2E20A16B804}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\homec>


Really hope you guys can help me. And sorry if my english isn't perfect, it's not my native language.
a b $ Windows 7
April 4, 2013 6:22:36 AM

Your English is fine, but I read the above twice and I don't know what your problem is! Are you posting from that machine? What is failing to happen, and when, or do you just see something that you can't explain?

The only thing that I see above that might be a problem is the failure to ping 10.0.0.1, and where did you get that address from?
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April 4, 2013 11:13:34 AM

WyomingKnott said:
Your English is fine, but I read the above twice and I don't know what your problem is! Are you posting from that machine? What is failing to happen, and when, or do you just see something that you can't explain?

The only thing that I see above that might be a problem is the failure to ping 10.0.0.1, and where did you get that address from?


Hi thanks for the reply. My problem is the same as in for example this thread: http://www.tomshardware.co.uk/forum/40688-42-windows-un....

10.0.0.1 is the adress to my router. And im posting from my laptop. My stationary computer is the one with the problem, and I dont have a wireless network card in it (i prefer cables, im abit old fashioned).

Whats happening is that my lan network just gets set as unidentifeid (heres a pic from the other thread http://i.imgur.com/5TTPo.jpg). Therefore I can't connect to the internet.

Did I make any sense now?=)

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Related resources
a b $ Windows 7
April 4, 2013 11:55:03 AM

10.0.0.1 is a really strange address for a router. What I would try if I were in your shoes is first to check the router manual and make really, really sure that that's the router address. Then I'd hard-assign the computer an address in that range (10.0.0.2, maybe) and see if they could talk.

Then I'd check the IP config on the laptop. The IP config on the laptop seems to be talking to the router, unless you are sponging off someone else's wifi.

I'm pretty much guessing in the dark. In my own case, I just look at things until something clicks. That other thread was a good find. I didn't know that that range was the "random guess" range. So it appears that your notebook is getting an address from DHCP but your desktop is not. I'd be curious to see your notebook's IP output, and if you can connect to your router and control it with the notebook.
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April 4, 2013 12:02:57 PM

WyomingKnott said:
10.0.0.1 is a really strange address for a router. What I would try if I were in your shoes is first to check the router manual and make really, really sure that that's the router address. Then I'd hard-assign the computer an address in that range (10.0.0.2, maybe) and see if they could talk.

Then I'd check the IP config on the laptop. The IP config on the laptop seems to be talking to the router, unless you are sponging off someone else's wifi.

I'm pretty much guessing in the dark. In my own case, I just look at things until something clicks. That other thread was a good find. I didn't know that that range was the "random guess" range. So it appears that your notebook is getting an address from DHCP but your desktop is not. I'd be curious to see your notebook's IP output, and if you can connect to your router and control it with the notebook.


Ok heres a ping and ipconfig from the laptop. Only slight problem is that my laptop has a norwegian version of win 7... I dont know if you can manage to understand it (comparing it to the one above), so ive translated some of it =) And yes, the adress is 10.0.0.1, thats atleast how I've always logged onto the router/modem we have now.

Microsoft Windows [Versjon 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. Med enerett.

C:\Users\Fjern>ping 10.0.0.1

Pinger 10.0.0.1 med 32 byte data:
Svar fra 10.0.0.1: byte=32 tid=3ms TTL=64
Svar fra 10.0.0.1: byte=32 tid=1ms TTL=64
Svar fra 10.0.0.1: byte=32 tid=3ms TTL=64
Svar fra 10.0.0.1: byte=32 tid=1ms TTL=64

Ping-statistikker for 10.0.0.1:
Pakker: sendt = 4, mottatt = 4, tapt = 0 (0% tap),
Gjennomsnittlig tid for tur-retur i millisekunder:
minimum = 1ms, maksimum = 3ms, gjennomsnittlig = 2ms

C:\Users\Fjern>ipconfig /all

Windows IP-konfigurasjon

Vertsnavn . . . . . . . . . . . : Fjern-PC
Primær DNS-suffiks . . . . . . . :
Nodetype . . . . . . . . . . . . : Node-til-node
IP-ruting activated . . . . . . . : No
WINS Proxy activated . . . . . . . : No
Søkeliste for DNS-suffiks . . . . : mshome.net

Ethernet-kort Lokal tilkobling:

Medietilstand . . . . . . . . . . : Medium disconnected
Tilkoblingsspesifikt DNS-suffiks :
Beskrivelse . . . . . . . . . . : Atheros AR8132 PCI-E Fast Ethernet Contro
ller (NDIS 6.20)
Fysisk adresse . . . . . . . . . : 90-E6-BA-AB-78-B3
DHCP activated . . . . . . . . . . : Yes
Automatisk konfigurasjon activated : Yes

Trådløst LAN-kort Trådløs nettverkstilkobling:

Tilkoblingsspesifikt DNS-suffiks : lan
Beskrivelse . . . . . . . . . . : Atheros AR9285 Wireless Network Adapter
Fysisk adresse . . . . . . . . . : 00-25-D3-E5-A2-58
DHCP activated . . . . . . . . . . : Yes
Automatisk konfigurasjon activated : Yes
Koblingslokal IPv6-adresse. . . . : fe80::2875:e7c0:c900:4e19%10(Foretrukket)

IPv4-adresse. . . . . . . . . . . : 10.0.0.9(Foretrukket)
Nettverksmaske . . . . . . . . . .: 255.255.255.0
Leieavtale inngått. . . . . . . . : 4. april 2013 20:03:09
Leieavtale utløper. . . . . . . . : 4. april 2013 22:03:09
Standard gateway . . . . . . . . .: 10.0.0.1
DHCP-server . . . . . . . . . . . : 10.0.0.1
DHCPv6-IAID . . . . . . . . . . . : 234890707
DHCPv6 klient-DUID. . . . . . . . : 00-01-00-01-12-97-EB-EE-00-25-D3-E5-A2-58

DNS-servere . . . . . . . . . . . : fe80::8c17:8742:7162:2158%10
10.0.0.1
NetBIOS over Tcpip. . . . . . . . : Activated
Tilkoblingsspesifikk søkeliste for DNS-suffiks:
mshome.net

Tunnelkort isatap.{7ECCAB7A-C716-48FD-9CC8-BE8FEE6A3B78}:

Medietilstand . . . . . . . . . . : Medium disconnected
Tilkoblingsspesifikt DNS-suffiks :
Beskrivelse . . . . . . . . . . : Microsoft ISATAP Adapter
Fysisk adresse . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP activated . . . . . . . . . . : No
Automatisk konfigurasjon activated : Yes

Tunnelkort isatap.lan:

Medietilstand . . . . . . . . . . : Medium disconnected
Tilkoblingsspesifikt DNS-suffiks : lan
Beskrivelse . . . . . . . . . . : Microsoft ISATAP Adapter #2
Fysisk adresse . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP activated . . . . . . . . . . : No
Automatisk konfigurasjon activated : Yes

Tunnelkort Teredo Tunneling Pseudo-Interface:

Tilkoblingsspesifikt DNS-suffiks :
Beskrivelse . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Fysisk adresse . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP activated . . . . . . . . . . : No
Automatisk konfigurasjon activated : Yes
IPv6-adresse. . . . . . . . . . . : 2001:0:9d38:953c:2c6f:1b76:af35:9398(Fore
trukket)
Koblingslokal IPv6-adresse. . . . : fe80::2c6f:1b76:af35:9398%14(Foretrukket)

Standard gateway . . . . . . . . .: ::
NetBIOS over Tcpip. . . . . . . . : Deactivated

C:\Users\Fjern>
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a b $ Windows 7
April 4, 2013 12:38:08 PM

OK, French I can read but Norwegian requires translation. There's the problem - one machine speaks French and English, but the router and notebook speak Norwegian.

But seriously. And would an expert please weigh in in this? Don't just leave it to me!

The router (what model, please) is definitely on 10.0.0.xxx, and serving DHCP on that subnet. There are two possible paths that I see.

One, the wired network provided by the router (is the PC plugged into the router directly) is a different subnet from the wireless one. I haven't worked with many, so I don't know if they tend to do this or not. If you can open a browser window to the main config screen of the router, we can poke around and see if it uses different subnets for the local wired network and the local WiFi network.

Two, a physical connection error between the larger box and the router. I really would hard-assign an address like 10.0.0.128 to the box and try pinging the router again. Are you willing to try this?

I might have suspected DHCP is disabled on the larger box, but it clearly isn't. Has that box ever spoken with the router before? Are you set up with Internet -> Router -> wired router port -> desktop? And Internet->Same router -> wifi -> laptop?
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April 7, 2013 11:31:26 AM

WyomingKnott said:
OK, French I can read but Norwegian requires translation. There's the problem - one machine speaks French and English, but the router and notebook speak Norwegian.

But seriously. And would an expert please weigh in in this? Don't just leave it to me!

The router (what model, please) is definitely on 10.0.0.xxx, and serving DHCP on that subnet. There are two possible paths that I see.

One, the wired network provided by the router (is the PC plugged into the router directly) is a different subnet from the wireless one. I haven't worked with many, so I don't know if they tend to do this or not. If you can open a browser window to the main config screen of the router, we can poke around and see if it uses different subnets for the local wired network and the local WiFi network.

Two, a physical connection error between the larger box and the router. I really would hard-assign an address like 10.0.0.128 to the box and try pinging the router again. Are you willing to try this?

I might have suspected DHCP is disabled on the larger box, but it clearly isn't. Has that box ever spoken with the router before? Are you set up with Internet -> Router -> wired router port -> desktop? And Internet->Same router -> wifi -> laptop?


The router/modem model is THOMSON TG789vn (its a modem and router in the same box). Ive logged onto it now and is currently trying to assign an MAC-adress to my computer, and then manualle set the same MAC adress on my computer.

My set up is Internet -> router/modem -> laptop/computer (it got wifi + lan).

I will try and hard assign an adress now, but that requires some googeling. Whish me luck.




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a b $ Windows 7
April 8, 2013 5:54:46 AM

OK - "Good luck"

I'm even more confused after looking at the manual for that router. It doesn't mention whether or not the wired ports (did you connect to a yellow one? That's the only instruction.) and wireless have the same address range. It does say "Browse to http://dsldevice.lan or to the IP address of your Thomson Gateway (by default: 192.168.1.254)"
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!