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High Definition Audio Drivers not working (REALTEK AUDIO)

Last response: in Windows 7
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April 4, 2013 4:57:51 PM

So basically I randomly lost my sound after installing Windows 7 again, I checked everything and it looks fine. My rear panel refuses to work, I plug my headphones in the jack with my mic and it refuses to pick it up. The only thing that is picked up is some ATI HDMI audio thing and I installed the realtek audio drivers and they don't even work now. It keeps saying no speaker or headphones are plugged in yet they are plugged in. Also, I got some errors regarding High Definition Audio Drivers having failed to start/install or something.

Any clues on what's going on ?
April 4, 2013 5:00:08 PM

BTW, I'm using a Gigabyte mobo.
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April 16, 2013 2:37:15 PM

armsbrah said:
BTW, I'm using a Gigabyte mobo.


Same here, weird timing.

I'm on Windows 8 Pro. Tried supplied CD, downloaded from Realtek (2.71) and Gigabyte (2.70). Just says High Definition Audio Controller, but yellow bang - can't ever get it to go.

I've swapped video cards thinking my ATI card (7950) was somehow conflicting. I DO NOT want to run audio through HDMI, as I do not want receiver in the loop. nVidia 460 behaves exact same - I can get audio working through HDMI video card, but not onboard.

Card won't initialize, no red optic light in the rear panel audio jack.

If I disable in BIOS, the audio controller with the bang disappears - so I KNOW Windows sees it, but can't load driver. Tried every method of "Have Disk", browse, etc. - just won't fire.
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April 16, 2013 2:59:41 PM

what happens if you go to this: C:\Windows\System32\drivers and double click Rt32win7.sys or Rt64win7.sys together with RTKVHD32.sys or RTKVHD64.sys? these are the drivers of Real tech

Also please use www.revouninstaller.com first to remove real tech audio full before install again and if not work try solution written above.
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April 16, 2013 5:36:08 PM

Guanhao said:
what happens if you go to this: C:\Windows\System32\drivers and double click Rt32win7.sys or Rt64win7.sys together with RTKVHD32.sys or RTKVHD64.sys? these are the drivers of Real tech

Also please use www.revouninstaller.com first to remove real tech audio full before install again and if not work try solution written above.


Interesting that none of those files exist on my system.

Windows 8 Pro 64-bit. I've tried Lenovo, HP branded versions, also - realizing their default installers will not detect their BIOS, but I extracted files and tried to pull the INF's and such.

I booted up with Ubuntu Linux 12.10 - worked flawlessly. So whatever is going on is Windows-related.

I will try the tool suggested to remove drivers. Admittedly, I have not tried using any of these remover tools.
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April 16, 2013 6:03:14 PM

This thing absolutely REFUSES to load properly.

Tried the REVO tool to remove drivers - great suggestion, by the way - but, still nothing. It doesn't even try.

Seriously - it's almost like the thing is not a Realtek, like I'm trying to force a square peg in a round hole.

Tried the latest from Gigabyte's website, AND Realtek's. I've run up as Admin - none of the suggested 4 files above exist.
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April 16, 2013 6:42:37 PM

Seriously - pulling my hair out, here. At the point where I'm about to install Windows 7 as a troubleshooting measure.... ridiculous.
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April 26, 2013 3:38:18 AM

bigbadjohnnyb said:
Seriously - pulling my hair out, here. At the point where I'm about to install Windows 7 as a troubleshooting measure.... ridiculous.

Hey BigBad.. I HAVE pulled my hair out on this one...have installed and reinstalled that **%%$$! driver a ridiculous number times under different scenarios on my Toshiba P 750 running W7. No help from Toshiba. I resigned myself to no sound and cursed the Toshiba endlessly.
THEN...Yesterday on setting up my new HTC One, I uninstalled HTC Sync (from a previous phone) and all associated HTC programs. I rebooted, and unexpectedly, a search to Windows Update was set in train (this has never happened before) and the drivers installed.
Hopefully you have HTC sync lurking somewhere...and this helps.
Raving
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June 2, 2013 10:58:14 PM

bigbadjohnnyb said:
Guanhao said:
what happens if you go to this: C:\Windows\System32\drivers and double click Rt32win7.sys or Rt64win7.sys together with RTKVHD32.sys or RTKVHD64.sys? these are the drivers of Real tech

Also please use www.revouninstaller.com first to remove real tech audio full before install again and if not work try solution written above.


Interesting that none of those files exist on my system.

Windows 8 Pro 64-bit. I've tried Lenovo, HP branded versions, also - realizing their default installers will not detect their BIOS, but I extracted files and tried to pull the INF's and such.

I booted up with Ubuntu Linux 12.10 - worked flawlessly. So whatever is going on is Windows-related.

I will try the tool suggested to remove drivers. Admittedly, I have not tried using any of these remover tools.

I thought you were talking about your windows 7 instead. Because i don't know if Revo supports the Win8 neither the file location for drivers are the same.. I still need to learn Win 8 inside out.
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June 20, 2013 12:00:41 PM

Hi all, i didnt read all comments but i have this problem - my rear speakers didnt work at all. The solution - go to your realtek manager and select Sound effects and the select some enviroment :)  Hope it helps :) 
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October 23, 2013 12:30:45 PM

The driver may need to be uninstalled and reinstalled to work properly. Uninstall the driver using the Uninstall a program feature of the operating system, then reinstall it by downloading the appropriate driver available online through the Drivers & Software that is available on the manufacturer of your computer, or using the recovery discs.

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December 10, 2013 10:14:55 PM

Go to Realtek Audio Manager

Near Analog Panel there is yellow mark

click and check all the options



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December 12, 2013 2:53:00 AM

my friend the sulution is very simple windows xp is using black 3.5mm jack but windows 7 is using the green 3.5mm jack just unplug from one to the other one and seve the changes in the sistem that i it that is how i fix my pc :p 
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December 19, 2013 1:10:49 PM

vasil asenov said:
my friend the sulution is very simple windows xp is using black 3.5mm jack but windows 7 is using the green 3.5mm jack just unplug from one to the other one and seve the changes in the sistem that i it that is how i fix my pc :p 


GENIUS U ARE
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December 28, 2013 2:52:43 PM

Went through the same issue and hassle and wasted 2 hours trying to figure it out...

Install the below (i know there is a newer version available, but this is what worked for me):

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y...*&DownloadType=Drivers

1) Make sure you are ONLY connected to your main display (monitor..etc)
2) Remove the HDMI cable
3) Install PROPERLY and close unnecessary programs
4) RESTART after installation

Following all the above made it work for me. Hope it helps (-_-)b
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April 6, 2014 5:03:41 AM

Hello i have solve my prob in realtek HD audio manager next to clock right click ...sound manager --- change to your speaker configuration 5.1 or 7.1 next in tab DTS Connect put on and prob solved
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