DVD error when try to burn on Toshiba C800 satelite

why cannot burn dvd on toshiba satellite c800?I keep getting an error message and it wont burn any DVDs???? tried remove hardware and reinstall, tried update hardware, tried http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us and it still has error burning any dvd...cannot burn and also iTunes cannot burn DVD

my DVD is TSSTCDDVDW SN28AB on Toshiba satellite C800. Windows 8 OS
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More about dvd error burn toshiba c800 satelite
  1. Here's a quick tutorial on how to burn a DVD in Windows 8:
    http://www.tomshardware.com/faq/id-1656453/burn-dvd-windows.html

    Hope this helps!
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