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DVD error when try to burn on Toshiba C800 satelite

Last response: in Windows 8
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April 5, 2013 7:21:34 AM

why cannot burn dvd on toshiba satellite c800?I keep getting an error message and it wont burn any DVDs???? tried remove hardware and reinstall, tried update hardware, tried http://support.microsoft.com/mats/cd_dvd_drive_problems... and it still has error burning any dvd...cannot burn and also iTunes cannot burn DVD

my DVD is TSSTCDDVDW SN28AB on Toshiba satellite C800. Windows 8 OS
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