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dx58m01 motherboard in a Dell XPS studio Shows i7 and Mem wrong in Windows

Tags:
  • Intel i7
  • Windows
  • Dell Studio Xps
  • Studio
  • Motherboards
  • Memory
Last response: in Motherboards
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April 5, 2013 10:50:47 AM

Dell XPS Studio shows an i7 Procsessor in the bios, in CPU-z and in MRI bootable tests as well as 6GB of memory. I have replace the motherboard, Changed memory from 6 1GB ddr3 sticks to 3 2GB ddr3 Sticks with the results the same.
In Windows 7 HP 64Bit the task Manager shows a dual core and 1.4GB memory. The Sys prop page shows 4GB memory 1.4 Usable out of 6. and an i7 1 core 2 thread. I was curious of the CPU but the MRI Bootable shows it has 8 cores and when put into another motherboard besides the DX58m01 it shows 8 cores.
I am at a loss here could Windows be so borked as to show this?

More about : dx58m01 motherboard dell xps studio shows mem wrong windows

a b V Motherboard
April 5, 2013 4:42:16 PM

Lol that was a bit confusing reading this...But anyway could you please download and install this program and copy/past the summery of it in your next reply. http://www.filehippo.com/download_speccy/download/26997...

Also have you tried updating your bios to the latest version?
Also have you ever messed with msconfig? If so I might have you set it back to default and that should fix the ram issue your having...
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April 5, 2013 4:49:56 PM

I appologize for the confusion. I was confused while testing lol. I replaced the motherboard with a factory replacement as it failed a stress test on the third run using MRI bootable cd. New mobo had the same issue with only 1.4 GB memory an 2 cores on an i7 proc. I took an old 80gb tosser sata hard drive and freshly installed Windows 7 64bit. New install shows 8 cores and 4 out of 6 gb of memory. I am now running memtest and will back up data and do a fresh install of windows tomarrow.
*edit*
I have never seen windows mis-report like this before. I have seen bad memory not be reported correctly but an i7 as a dual core? really? very odd but fixable. Thank you
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a b V Motherboard
April 5, 2013 4:59:55 PM

mohavepc said:
I appologize for the confusion. I was confused while testing lol. I replaced the motherboard with a factory replacement as it failed a stress test on the third run using MRI bootable cd. New mobo had the same issue with only 1.4 GB memory an 2 cores on an i7 proc. I took an old 80gb tosser sata hard drive and freshly installed Windows 7 64bit. New install shows 8 cores and 4 out of 6 gb of memory. I am now running memtest and will back up data and do a fresh install of windows tomarrow.
*edit*
I have never seen windows mis-report like this before. I have seen bad memory not be reported correctly but an i7 as a dual core? really? very odd but fixable. Thank you


Lol okay well if you think you fixed it? Then I'll assume this thread is closed....
And I have a quad core CPU and I have had windows think it was a dual core before...I fixed it by uninstalling all the drivers and rebooting and I had to tell it in ms-config to use all 4 cores for whatever reason only 2 where selected which told windows to only use 2 of the cores and not all 4....so I understood core issue and I also knew how to fix your ram having only like so much usable that would be a setting in the OS or bios that you would half to change...
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April 6, 2013 12:08:20 PM

kfarris said:
mohavepc said:
I appologize for the confusion. I was confused while testing lol. I replaced the motherboard with a factory replacement as it failed a stress test on the third run using MRI bootable cd. New mobo had the same issue with only 1.4 GB memory an 2 cores on an i7 proc. I took an old 80gb tosser sata hard drive and freshly installed Windows 7 64bit. New install shows 8 cores and 4 out of 6 gb of memory. I am now running memtest and will back up data and do a fresh install of windows tomarrow.
*edit*
I have never seen windows mis-report like this before. I have seen bad memory not be reported correctly but an i7 as a dual core? really? very odd but fixable. Thank you


Lol okay well if you think you fixed it? Then I'll assume this thread is closed....
And I have a quad core CPU and I have had windows think it was a dual core before...I fixed it by uninstalling all the drivers and rebooting and I had to tell it in ms-config to use all 4 cores for whatever reason only 2 where selected which told windows to only use 2 of the cores and not all 4....so I understood core issue and I also knew how to fix your ram having only like so much usable that would be a setting in the OS or bios that you would half to change...


I looked in MSconfig and there was nothing I could do relating to the cores under the advanced tab. everything was greyed out and would not accept a click as it were. The bios did not have any place to change ram settings. only restore factory setting which I did a few times. The reinstall went we and truthfully although I would rather find and fix the issue (OCD that way) the reinstall was a less stressfull option for me. perhaps not so much for the customer but he has a clean fast 8core i7 with 6gb memory at his fingertips.
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