Cannot fit AMD CPU chip into my PC... help!!

glixtcher · Apr 5, 2013

EDIT: Here is a video of my problem. Tell me what I'm doing wrong? http://www.youtube.com/watch?v=OYUBjybFnc0&feature=youtu.be
I just recently tried to replace my CPU processor chip with an AMD Phenom II X4 965 Black Edition Deneb 3.4GHz Socket AM3 140W Quad-Core Processor. I took my old AMD Athlon II X2 220 chip out, put the new chip in, turned on my PC, and I got "No signal" from my monitor. I turned the computer on and off about 3 times, waiting 5 minutes in between each restart. The fan on top of the CPU was working great... I took the fan off, took the CPU chip off, tried to put my OLD one back on, and now I can't find any way to fit it in there. I'm looking at where the chip is supposed to be aligned and it's to no avail. I cannot fit either chip back in there. I don't know if it's because I bent something on the chip or what. I guess I should have done much more research before attempting to put in a new CPU, because now I can't figure it out. This is the video I have looked at: http://www.monkeysee.com/play/10464-how-to-install-a-cpu-on-a-motherboard
I can't find out how the CPU "Snaps" like this guy's does. I have an Asus
"ASUSTeK Computer INC. CM1730,CM1830 (AM3)" motherboard. The NEW card I'm trying to put in is AM3 also. I hardly know what I'm doing, so any step by step information would really help me out. I might have just smashed or bent some of the whatever you call its on the back side of the CPU. (Dont know what those are, I really should)
I appreciate the help from you guys!

Here are my full specs:
Operating System:
MS Windows 7 Home Premium 64-bit SP1
CPU:
AMD Athlon II X2 220
Regor 45nm Technology
CPU
AMD Athlon II X2 220
Cores 2
Threads 2
Name AMD Athlon II X2 220
Code Name Regor
Package Socket AM3 (938)
Technology 45nm
Specification AMD Athlon(tm) II X2 220 Processor
Family F
Extended Family 10
Model 6
Extended Model 6
Stepping 3
Revision DA-C3
Instructions MMX (+), 3DNow! (+), SSE, SSE2, SSE3, SSE4A, AMD 64
Virtualization Supported, Enabled
Hyperthreading Not supported
Fan Speed 1859 RPM
Bus Speed 200.9 MHz
Rated Bus Speed 2008.5 MHz
Stock Core Speed 2800 MHz
RAM:
4.00 GB Single-Channel DDR3 @ 669MHz (9-9-9-24)
Motherboard:
ASUSTeK Computer INC. CM1730,CM1830 (AM3)
Graphics:
NS-32L240A13 (1920x1080@60Hz)
AMD Radeon HD 7700 Series
Hard Drives:
733GB TOSHIBA TOSHIBA MK7559GSXP ATA Device (SATA)

swifty_morgan · Apr 5, 2013

didn't read all this but did you raise the handle to release the old chip and return the handle to the locked position after installing the new one?

you said you put it in right........ the little triangle lined up?

is this part of another thread the other day?

did you update the BIOS beforehand?

boju · Apr 5, 2013

did you lift the cpu leaver arm before inserting the cpu and also close it?

https://www.youtube.com/watch?v=x1Xv1HsHGcs approx 8mins and onwards, take note of the leaver arm standing upwards as he raises and closes after inserting cpu.

boju · Apr 5, 2013

oops sorry swifty.

glixtcher · Apr 5, 2013

swifty_morgan :

Don't know what you mean by the little triangle. And my motherboard currently looks like it is just the white square with the silver knob raised up. I wish I could upload a picture, but I can't. My other pc doesn't work with my iPod.

glixtcher · Apr 5, 2013

swifty_morgan :

Did not update the bios. Could NOT figure out how.
Shoot. It looks like compared to that video link some of the things on bottom of the processor is bent. Damn it. Does that mean I can't fix it?

swifty_morgan · Apr 5, 2013

did you read the paper that came with the processor? it will show a ( probably gold if you look ) triangle on the corner of the processor. that gold triangle should line up with the little triangle on the white plastic cpu receptacle.

we'll get to the BIOS later.

k1114 · Apr 5, 2013

You should really have watched an amd vid if you weren't sure. http://www.youtube.com/watch?v=vLVHFaokdgA Sounds like you bent or even broke a pin. Should be easy enough to just look at it and see.

glixtcher · Apr 5, 2013

swifty_morgan :

It does line up... Can't get it to stay in there though. It keeps falling out. It won't snap in. Looks like I need to buy another $99 processor because its bent. Can it even be unbent?

swifty_morgan · Apr 5, 2013

if you raised the lever to remove the old processor, after installing the new one, you have to lock the lever back down. that should keep the processor in place.

glixtcher · Apr 5, 2013

swifty_morgan :

I'm 99% sure I have some bent pins (about 5) so I'm going to unbend them. Using a sewin needle and credit cards.

swifty_morgan · Apr 5, 2013

use it thin hollow tube ( small brass pipe from hobby shop ) or perhaps the tip of a pen with the ink cartridge removed.

glixtcher · Apr 5, 2013

swifty_morgan :

Sigh. Bent the pins back and it's not working on either of them. What do I do?

swifty_morgan · Apr 5, 2013

I don't understand why it's not working with the old processor. what did you unplug or unplug by accident? and you reinstalled the heatsink before trying to restart?

does a fan even spin?

k1114 · Apr 5, 2013

Cpus do not snap in. It's like putting a paperweight on a table, you just place it. The lever mechanism is what keeps it in.

glixtcher · Apr 6, 2013

k1114 :

The lever is not keeping it in. Here is a video of me trying to put the chip in: http://www.youtube.com/watch?v=g5XMau0Ncvo&feature=youtu.be
I'll upload another video if that one isn't sufficient.
I'll be checking back for answers all day today. Thank you guys for the help.
Here's another video.
http://www.youtube.com/watch?v=OYUBjybFnc0&feature=youtu.be

glixtcher · Apr 6, 2013

Here is the best video I have to show you what's going wrong.
http://www.youtube.com/watch?v=OYUBjybFnc0&feature=youtu.be

swifty_morgan · Apr 6, 2013

turn the old and new processor so the pins are up. lay them side by side. look carefully. do the pin configurations look exactly the same?

glixtcher · Apr 6, 2013

swifty_morgan :

I have just checked. Yes, they both look exactly the same.
I'm just going to bring my computer into Computer Renaissance if I can't fix this soon.
I'm taking it in to Computer Renaissance now, I can't figure this out. :/

swifty_morgan · Apr 6, 2013

that processor, if put on the receptor the proper way, should slip ( fall right into ) those holes without any effort. recheck to positioning of the processor ( triangle ).

i just pulled a heatsink and pulled the processor on one of my boards. with the IO panel to the left the gold triangle goes to the upper left..........not the upper right as in the vid you posted...??? are you sure that's right? and did you read the booklet that came with the processor for reference?

Cannot fit AMD CPU chip into my PC... help!!

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