Computer has fallen, won't boot, and can't detect HDD

xregnarpurex · Apr 6, 2013

Hey there all!

So I had my headphone cord wrapped around my leg, and when I got up to leave the computer, it came crashing down, and now it won't boot up.

I've created a USB drive with which to install windows, but when I boot up, and get to the point where the setup screen says "Where do you want to install windows," It says "No Drives Were Found" and "Click Load Driver to provide mass storage driver for installation.

A warning - I'm not that tech savvy. Just a highschooler. It's unlikely that I'll know most of the terms you guys use, or how to do what you suggest.

Thanks for the help
L

nukemaster · Apr 6, 2013

The bad news is you may have KILLED the hard drive. Hard drives are delicate little things.

Are you familiar with how to get into the bios(also called setup on some computers). It normally involves hitting a key like DEL or F10 when you first power on the system.

You may be able to see IF the drive is detected in the bios.

Can you also let us know what kind of system this is and if it is a desktop or notebook?

swifty_morgan · Apr 6, 2013

just pull off the side of the case and make sure the power and data cables are securely attached to the HD and to the mobo.

xregnarpurex · Apr 6, 2013

nukemaster :

I had a feeling that this was the case... I spent 15 minutes figuring out earlier in the morning how to access the BIOS, so I do know how to access them, but how do I see if the drive is detected in the bios?

This is a desktop PC, and I think a mid sized tower. All the cables seem to be attached.

swifty_morgan · Apr 6, 2013

cables can always "seem" to be attached but if you don't make sure you're not going to know for sure. wouldn't hurt to swap position of sata cable on mobo.

do you have another machine you can plug HD into?

xregnarpurex · Apr 6, 2013

swifty_morgan :

Could you explain further? I jiggled around the cord connecting the HDD to the mobo, and it seemed like it was attached properly. What do you mean swap position of sata cable on mobo?

No, my desktop is the only desktop in the house.

swifty_morgan · Apr 6, 2013

swap.......... try another sata port on the mobo.

jiggle or pull off and replace?...firmly

xregnarpurex · Apr 6, 2013

I firmly replaced the sata cables/(cords?) and swapped their positions. I went into bios and also used the diskpart -> list disk thing that I found somewhere else on the forums. I guess that I need to buy a new hard drive. Not too expensive, at least.

swifty_morgan · Apr 6, 2013

with luck it's only the HD. Anything can happen when electronics get "bounced". good luck.

nukemaster · Apr 6, 2013

It may take some luck, but most of the other parts should have more resistance then the hard drive did.

xregnarpurex · Apr 6, 2013

Thanks for the help all. The HDD that I bought was pretty cheap, hopefully I'll have use of it soonish.

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