Sign in with
Sign up | Sign in
Your question

Newly built system has gaming performance issues

Tags:
Last response: in CPUs
Share
April 6, 2013 11:47:31 AM

I recently built a gaming PC (a few days ago) and it's having some strange performance problems. It has an XFX 7970, an FX-6300, an MSI 970a-G46 and it can't even play Bioshock Infinite at the max setting. I am extremely disappointed because I expected much more from the fastest single GPU from AMD. I Know the motherboard is cheap and I'm starting to wonder if it's that or the CPU is bottlenecking the GPU. When trying to play planetside 2 I have to turn it down to medium and it can still be a little choppy, this was a game I thought I could max out no problem. I play at 1920x1080 if that changes anything. Any ideas would be well appreciated.
a b à CPUs
April 6, 2013 12:18:47 PM

Can you list the full hardware spec of you machine please. Power supply model and size, ram installed ect would be a great help. With the CPU and GPU you should be able to max those games and play at 60FPS without an issue so the problem lies elsewhere, also I assume you have made sure all the drivers are up to date to.

Edit: Also have you checked the temps your CPU is running at under load could be something as simple as the heat sink not fitted correct. Sorry to ask so many questions but got to eliminate the obvious things first.
m
0
l
April 6, 2013 2:54:22 PM

Thank you for you interest, here are my hardware specs:

Case: Cooler Master Storm Scout
Motherboard: MSI 970A-G46
CPU: AMD FX-6300 (Stock clock speed)
Video card: XFX 7970 Double D
RAM: G.skill Sniper F3 8GB (4x2)
Hard Drive: 500 GB Seagate Barracuda
Power Supply: Thermaltake TR2 600W

I haven't had the chance to check the CPU temps or clock speed during a game but there was one driver not up to date. It was for the PCI slot, I loaded Bioshock Infinite up after installing it and it seems to have helped slightly but the game is still really choppy. I ran MSI afterburner during that test and the GPU was running at 99%. I don't really know if this is normal or not. Do you have any suggestion a good program for monitoring the CPU temps and Clock Speed.

Thanks again
m
0
l
Related resources
a b à CPUs
April 6, 2013 3:21:10 PM

One very common mistake is to miss drivers when you set up the PC, and they don't always show up as missing. It's best to select to automatically install all the drivers from the MB disk.

Use HWMonitor
http://www.cpuid.com/hwmonitor.php

And CPU-Z
http://www.cpuid.com/cpuz.php

There are several different TR2 600W PSUs, made by CWT or FSP. None of them are likely to be very good, but should not be the problem.
m
0
l
April 6, 2013 4:02:15 PM

As others have stated, the most likely culprit is drivers. Are you sure you installed your graphics driver at all? Go to http://amd.com/ and mouseover support and drivers at the top right and install the latest beta driver.
m
0
l
April 6, 2013 4:58:51 PM

I have installed the 13.3 beta driver and restarted the system and still nothing, Bioshock Infinite is still just as choppy as it was before. Could it be any kind of problem or screwed up setting in AMD Catalyst?
m
0
l
April 6, 2013 5:21:05 PM

dan000 said:
Thank you for you interest, here are my hardware specs:

Case: Cooler Master Storm Scout
Motherboard: MSI 970A-G46
CPU: AMD FX-6300 (Stock clock speed)
Video card: XFX 7970 Double D
RAM: G.skill Sniper F3 8GB (4x2)
Hard Drive: 500 GB Seagate Barracuda
Power Supply: Thermaltake TR2 600W

I haven't had the chance to check the CPU temps or clock speed during a game but there was one driver not up to date. It was for the PCI slot, I loaded Bioshock Infinite up after installing it and it seems to have helped slightly but the game is still really choppy. I ran MSI afterburner during that test and the GPU was running at 99%. I don't really know if this is normal or not. Do you have any suggestion a good program for monitoring the CPU temps and Clock Speed.

Thanks again

dude, we almost got the same specs
m
0
l
April 6, 2013 5:25:48 PM

we have the same mobo and cpu. i'm pretty sure it's a bottleneck issue. i dont know if you downloaded amd overdrive yet, but if you do have it, you can try overclocking to 3.9375ghz at 1.275-1.3v. that's what im currently at an been running beautifully stable for a month now.
m
0
l
April 6, 2013 6:41:04 PM

I know actually I looked at a post earlier today and saw you and notice we had a similar setup. I originally thought it was a bottleneck so you may just be right. Are you using a stock heatsink because thats all I have right now?
m
0
l
April 6, 2013 11:42:34 PM

dan000 said:
I know actually I looked at a post earlier today and saw you and notice we had a similar setup. I originally thought it was a bottleneck so you may just be right. Are you using a stock heatsink because thats all I have right now?

yep, stock heatsink. At my OC settings, the temps per core maxed out at around 53C. but i do have a 200mm fan on the side panel of my case and a 140mm high performance fan in the case behind front bays pushing out 103cfm at 2000rpm right over my RAM and CPU area of the MOBO. pretty sure that helps out a lot. i did notice when i OC my cpu to more than 3.9375ghz, games tend to play in like, triple speed. So i believe its a bottleneck issue with my GTX 660 OC edition. I guess even an OC edition 660 can't keep up with the FX 6300 overclocked.

it's like my amd cpu and nvidia gpu are battling each other
m
0
l
a c 79 à CPUs
April 6, 2013 11:56:35 PM

There is something wrong elsewhere in your system. I am running a 6300 @ 4.2 Ghz on an MSI 970A G46 and with my 2X 6950's (basically a 7970) I am pulling way over 60 FPS in bioshock CRANKED at 1080. Start running hardware diagnostics to rule that out first.
m
0
l
April 7, 2013 12:04:25 AM

cmi86 said:
There is something wrong elsewhere in your system. I am running a 6300 @ 4.2 Ghz on an MSI 970A G46 and with my 2X 6950's (basically a 7970) I am pulling way over 60 FPS in bioshock CRANKED at 1080. Start running hardware diagnostics to rule that out first.


you got your cpu overclocked to 4.2ghz. now would your fps be lower at stock cpu speed?
m
0
l
a c 79 à CPUs
April 7, 2013 12:22:51 AM

metalmachinist said:
10623909,0,413501 said:
There is something wrong elsewhere in your system. I am running a 6300 @ 4.2 Ghz on an MSI 970A G46 and with my 2X 6950's (basically a 7970) I am pulling way over 60 FPS in bioshock CRANKED at 1080. Start running hardware diagnostics to rule that out first.
said:


you got your cpu overclocked to 4.2ghz. now would your fps be lower at stock cpu speed?[/quotems

Common sense would say yes but then again I didn't really care as I just clocked it as far as I could on stock voltage straight out of the box and rocked it.

m
0
l
April 7, 2013 12:40:17 PM

I used AMD Overdrive and clocked it up to 3.9 GHz and got basically the same result, so it has to be something wrong with the system. Correct? What sort of programs could I use to diagnose the problem?
m
0
l
a c 79 à CPUs
April 7, 2013 1:00:12 PM

Well first off don't ever use programs like AMD overdrive. I strongly believe that they often cause more harm then good. First things first remove overdrive and the over clock associated with it. The go into the BIOS and reset to factory settings and re-boot.
Once this has been done download passmark http://www.passmark.com/download/pt_download.htm
Passmark is a benchmarking program that will rate the performance of all the individual components in your system and then let you compare your results with systems having the same or close to the same hardware profiles. Based on your scores vs. similar hardware should atleast point you in the right direction of the issue.
m
0
l
April 7, 2013 6:24:38 PM

dan000 said:
I used AMD Overdrive and clocked it up to 3.9 GHz and got basically the same result, so it has to be something wrong with the system. Correct? What sort of programs could I use to diagnose the problem?


actually used the bios system to OC to 3.9
m
0
l
April 7, 2013 7:32:12 PM

I cant find the reset button anywhere in the BIOS. I've checked online and the only thing I could come up with is pulling the battery out manually, could one of tell me where the reset button in the BIOS is.
m
0
l
a c 79 à CPUs
April 7, 2013 9:53:42 PM

dan000 said:
I cant find the reset button anywhere in the BIOS. I've checked online and the only thing I could come up with is pulling the battery out manually, could one of tell me where the reset button in the BIOS is.


Just pull the battery out and leave it out for at least 1 minute. This is perfectly fine and you wont harm anything.
m
0
l
April 8, 2013 6:06:54 AM

dan, is your RAM running at the speed it should be? For instance, i have 8gb 1866mhz, and my bios default has DRAM at 800mhz, which is 1600mhz. Just wondering if you or cmi86, since we all have the same mobo, are experiencing this
m
0
l
April 9, 2013 3:22:39 PM

Okay now I'm really confused. I unplugged the battery on the motherboard, put it back in, turned the system on, and ran passmark. It put the graphics card at just behind the GTX 680 which is what it should be performing at, but it said the drivers for the card were version 12.1 and I know I installed the beta drivers 13.3. I keep trying to load Red Orchestra 2 which is not a particularly demanding game and my PC has Some choppiness then it just freezes and I have to shut it down. I'm by no means an expert but I think this may still be pointing to something wrong with the drivers. Here are my Passmark scores if they mean anything to you:

Passmark rating: 2221
CPU mark:6397
2D Graphics mark:493.3 (seems low?)
3D Graphic mark: 4806
Memory mark: 1280
Disk mark: 866

By the way metalmachinist after I pulled the battery from the motherboard my DRAM was at 1600mhz and my 8GB g.skill Sniper is out of the box 1600mhz.
m
0
l
a c 79 à CPUs
April 9, 2013 4:43:23 PM

metalmachinist said:
dan, is your RAM running at the speed it should be? For instance, i have 8gb 1866mhz, and my bios default has DRAM at 800mhz, which is 1600mhz. Just wondering if you or cmi86, since we all have the same mobo, are experiencing this


dan000 said:
Okay now I'm really confused. I unplugged the battery on the motherboard, put it back in, turned the system on, and ran passmark. It put the graphics card at just behind the GTX 680 which is what it should be performing at, but it said the drivers for the card were version 12.1 and I know I installed the beta drivers 13.3. I keep trying to load Red Orchestra 2 which is not a particularly demanding game and my PC has Some choppiness then it just freezes and I have to shut it down. I'm by no means an expert but I think this may still be pointing to something wrong with the drivers. Here are my Passmark scores if they mean anything to you:

Passmark rating: 2221
CPU mark:6397
2D Graphics mark:493.3 (seems low?)
3D Graphic mark: 4806
Memory mark: 1280
Disk mark: 866

By the way metalmachinist after I pulled the battery from the motherboard my DRAM was at 1600mhz and my 8GB g.skill Sniper is out of the box 1600mhz.


What I would recommend doing at this point is uninstalling your currently installed graphics driver and suite. Basically anything amd related to your GPU. Once all of the driver and related files have been removed run a program called driver sweeper http://www.guru3d.com/files_get/driver_sweeper_download... (select amd display and click clean) This program will make absolutely sure that the previous driver is 100% removed leaving a totally clean environment for you to install the newest graphics driver from the amd website.

m
0
l
April 10, 2013 5:58:51 PM

cmi86 said:
metalmachinist said:
dan, is your RAM running at the speed it should be? For instance, i have 8gb 1866mhz, and my bios default has DRAM at 800mhz, which is 1600mhz. Just wondering if you or cmi86, since we all have the same mobo, are experiencing this


dan000 said:
Okay now I'm really confused. I unplugged the battery on the motherboard, put it back in, turned the system on, and ran passmark. It put the graphics card at just behind the GTX 680 which is what it should be performing at, but it said the drivers for the card were version 12.1 and I know I installed the beta drivers 13.3. I keep trying to load Red Orchestra 2 which is not a particularly demanding game and my PC has Some choppiness then it just freezes and I have to shut it down. I'm by no means an expert but I think this may still be pointing to something wrong with the drivers. Here are my Passmark scores if they mean anything to you:

Passmark rating: 2221
CPU mark:6397
2D Graphics mark:493.3 (seems low?)
3D Graphic mark: 4806
Memory mark: 1280
Disk mark: 866

By the way metalmachinist after I pulled the battery from the motherboard my DRAM was at 1600mhz and my 8GB g.skill Sniper is out of the box 1600mhz.


What I would recommend doing at this point is uninstalling your currently installed graphics driver and suite. Basically anything amd related to your GPU. Once all of the driver and related files have been removed run a program called driver sweeper http://www.guru3d.com/files_get/driver_sweeper_download... (select amd display and click clean) This program will make absolutely sure that the previous driver is 100% removed leaving a totally clean environment for you to install the newest graphics driver from the amd website.





I've removed the graphics drivers and reinstalled them, still nothing, Bioshock Infinite is still choppy as well as Red Orchestra 2. Could it be something wrong with the way the graphics card is installed could removing and putting it back in make any difference. I'm probably grasping for straws but I want to cover everything.
m
0
l
a b à CPUs
April 11, 2013 8:36:12 AM

Overheating? Lets rule out some obvious things here...
m
0
l
a c 79 à CPUs
April 11, 2013 9:42:23 AM

dan000 said:
cmi86 said:
metalmachinist said:
dan, is your RAM running at the speed it should be? For instance, i have 8gb 1866mhz, and my bios default has DRAM at 800mhz, which is 1600mhz. Just wondering if you or cmi86, since we all have the same mobo, are experiencing this


dan000 said:
Okay now I'm really confused. I unplugged the battery on the motherboard, put it back in, turned the system on, and ran passmark. It put the graphics card at just behind the GTX 680 which is what it should be performing at, but it said the drivers for the card were version 12.1 and I know I installed the beta drivers 13.3. I keep trying to load Red Orchestra 2 which is not a particularly demanding game and my PC has Some choppiness then it just freezes and I have to shut it down. I'm by no means an expert but I think this may still be pointing to something wrong with the drivers. Here are my Passmark scores if they mean anything to you:

Passmark rating: 2221
CPU mark:6397
2D Graphics mark:493.3 (seems low?)
3D Graphic mark: 4806
Memory mark: 1280
Disk mark: 866

By the way metalmachinist after I pulled the battery from the motherboard my DRAM was at 1600mhz and my 8GB g.skill Sniper is out of the box 1600mhz.


What I would recommend doing at this point is uninstalling your currently installed graphics driver and suite. Basically anything amd related to your GPU. Once all of the driver and related files have been removed run a program called driver sweeper http://www.guru3d.com/files_get/driver_sweeper_download... (select amd display and click clean) This program will make absolutely sure that the previous driver is 100% removed leaving a totally clean environment for you to install the newest graphics driver from the amd website.





I've removed the graphics drivers and reinstalled them, still nothing, Bioshock Infinite is still choppy as well as Red Orchestra 2. Could it be something wrong with the way the graphics card is installed could removing and putting it back in make any difference. I'm probably grasping for straws but I want to cover everything.


You might have answered this already but have you uninstalled the game and re installed it ?
m
0
l
April 11, 2013 3:36:09 PM

I played Planetside 2(CPU intensive) at medium settings for 15 minutes, the game was of course choppy. I took a CPU temp reading and in that amount of time it reached 61 degrees C. This is a bad temp for my CPU right? The graphics card reached 67. Is it possibly to install an AMD heatsink backwards or could it be a problem with airflow in the case. cmi86, I've thought about uninstalling Bioshock but the problem has affected every game I've tried to played so I don't think it's that.

I could give a pic of the system if it would help.
m
0
l
May 30, 2013 4:08:05 PM

I haven't posted on this in awhile but I just recently solved the problem. It turns out the power supply wasn't supplying enough wattage to the parts causing them to overheat and under perform. I swapped the 600w psu for an 850w and now thing are running great.
m
0
l
May 30, 2013 6:41:15 PM

i got a new 850 w psu as well. to help support the new 680 i got
m
0
l
May 30, 2013 7:36:44 PM

metalmachinist said:
i got a new 850 w psu as well. to help support the new 680 i got


Congratulations, the new GTX 770 is looking great for the price too. I'm looking into getting a 2560x1440 monitor now to replace my HP micro slim. Don't know if I want to get another 7970 for that resolution.
m
0
l
May 31, 2013 5:21:50 AM

dan000 said:
metalmachinist said:
i got a new 850 w psu as well. to help support the new 680 i got


Congratulations, the new GTX 770 is looking great for the price too. I'm looking into getting a 2560x1440 monitor now to replace my HP micro slim. Don't know if I want to get another 7970 for that resolution.


i say do it, why not
m
0
l
!