external hard drive trouble

alfster85

Honorable
Apr 6, 2013
2
0
10,510
i recently scanned my external hard drive with an antivirus. since then it doesnt show on the my computer menu, but it does show on the device manager and computer management window. i hav files on here that i dont want to lose. can anybody help me?
 

Sunn487

Honorable
Apr 7, 2013
3
0
10,510
How does it show in Computer Management?
Right click in Disk Management and hit "Change Drive Letter and Paths".
Sometimes, the computer would fail to assign a letter to a drive so that the drive could not be visible in My Computer. But, one could re-assign a new letter for it manually to activate it again.
If this is still useless, you should run a diagnostic tool to see whether this drive is healthy:
http://windows.microsoft.com/en-IN/windows7/Check-a-drive-for-errors
 

alfster85

Honorable
Apr 6, 2013
2
0
10,510
thanks for the help. i tried doing wat u said n this is wat happened.

i hav a toshiba 1tb usb external hard drive. i use windows xp.
wen i click on my computer, it jams up at times and says not "my computer - not responding"
more recently it does not show the hard drive in the my computer menu.
so im unable to run the diagnostic as per the instructions in ur link. also wen i right click on the drive in the computer management window there is no "tools" window or any disk check. is there another way to access the disk check?

in disk management, right upper pane, it shows the following

volume: (F:)
layout: partition
type: basic
file system: this is left blank no NTFS or fat32 or raw anything at all
status: healthy
capacity: 931.51gb
free space: 931.51gb
% free: 100%
fault tolerance: no
overhead: 0%

does this mean that all the info on this drive is permanently deleted or lost?
is there a way to restore this hard drive with the files i had on here?
is it jus a file system issue? if so is there a way to fix this without formatting the drive n losing the info? (assuming the info is not already lost)

in the disk management, right lower pane it shows as
Disk 1
basic
931.51gb
online

then to the right
(F:)
931.51gb
healthy

i dont know wat to do from here.
any help will be much appreciated!