What's the exact model of the RAM? Timings could be anything from 5-5-5-15 to 9-9-9-24 depending on the model. Is the speed set right, like 1333 Mhz or 1600 Mhz, the timing can be right but if the speed is wrong your toast. Everything you need like the Model number speed and maybe even the timings, the 4 timings are really the only ones that matter. Should be listed on your RAM stick like this
Also you listed 2 different sizes 8x2 in the title which by my math is 16 GB but in the body of your question you list 32GB. A picture posted of this sticker would be ideal.
Edit: You are using memory slots 1 and 3 or 2 and 4 correct not 1 and 2